Experienced manager with a strong Restaurant Chains, Grocery Retail, and Distribution Companies background. Expertise in Inventory Control and Purchasing, including handling hazardous materials. Certified forklift operator known for exceptional organizational skills and attention to detail. Proven ability to cultivate positive relationships with Management, Suppliers, and Associates.
Hi, I’m
Ian Gardner
Aurora,Canada
Summary
Overview
5
years of professional experience
1
Certification
Work History
Whitecap Supply Construction and Safety IncNewmarket, Ontario
Inside Sales Professional/ Delivery Van Personnel
03.2024 - Current
Job overview
- Deliver outstanding customer service
- Handled customer quotation requests through various channels including telephone, email, and fax
- Source and fulfilled customer requests for unique merchandise
- Drive Promotional sales initiatives to increase overall profitability
- Refilled inventory promptly in designated areas
- Organized stock on shelves and racks in the sales area
- Keeps storeroom organized and clean
- Operates delivery van for material transport to customer sites
TJX Canada
Operation Supervisor
08.2021 - 08.2023
Job overview
- Enhanced productivity through strategic coordination of operator schedules
- Supervised team efficiency by tracking performance
- Determined optimal sequence for item assembly, loading, shipping, and receiving
- Conducted performance evaluations to meet expectations
- Implemented continuous improvement activities, reducing errors and enhancing performance
- Boosted staff retention by 95% through effective motivation tactics and assistance in conflict resolution and incident investigations
- Ensured material handling processes were both accurate and economical.
- Ensured workplace safety through thorough compliance audits and team empowerment with essential updates
- Leveraged Kronos, Oracle, Scan, and Microsoft Excel for efficient staff timecard management
Voila by Sobey’s
Inventory Associate
06.2020 - 06.2021
Job overview
- Managed the flow of inbound shipments daily using the Warehouse Management System appointment system resolving 85% of inbound issues, to maintain the integrity of the inventory
- Coordinated distribution process with Customer Service, Operation Department, and Demand Planner Department to ensure 100% delivery accuracy
- Utilized automated Inventory Management Software to adjust physical quantities in storage through cycle counts, and receipt checks and eliminated expired products by 90%
- Reconciled received merchandise through stock counts and data ensuring all documentation was accurately completed and on time
- Maintained stock rotation and disposed of and accounted for outdated and expired stock
- Prepared reports summarizing current inventory levels, orders received and shipped.
- Supported other departments by providing requested information about products or services.
- Developed processes for efficient tracking of materials throughout the supply chain process.
- Ensured that all safety procedures were followed while handling hazardous materials.
- Conducted regular inspections of equipment used in material handling operations.
- Processed customer orders according to established guidelines and timelines.
- Provided training and guidance to new staff members regarding proper inventory control methods.
- Participated in periodic audits of inventories for compliance purposes.
- Collaborated with other departments to optimize inventory management strategies.
- Performed physical inventory counts to ensure accuracy of inventory records.
- Created and maintained accurate inventory records, including item numbers, descriptions, locations, quantities and reorder levels.
- Verified incoming shipments against purchase orders for accuracy in quantity and quality.
- Maintained cleanliness and organization of warehouse stockrooms.
- Investigated discrepancies between physical count and computer system records.
- Monitored stock levels and identified reordering needs as necessary.
- Assisted with special projects such as cycle counting, reorganizing inventory storage areas.
- Received goods from vendors into the warehouse using a barcode scanner to update the system accordingly.
- Resolved issues related to incorrect or missing items on delivery documents.
- Organized product returns and exchanges with vendors when needed.
FedEx
Reach Truck Forklift and Case Picker
06.2019 - 06.2021
Job overview
- Operated the Raymond Reach Truck Forklift to replenish, stock, and store inbound shipments
- Utilization of a radio frequency gun to pick bulk orders as per customers’ requests, and sort orders for shipping accomplishing a 95% fulfillment rate
- Accomplished KPI of over 100 % consistently and picked and prepared two hundred and fifty to three hundred cases of individual SKUs per customer orders
- Unload Trailers of inbound merchandise using Counterbalance Forklift
- Put away merchandise at the correct locations
- Maintain the integrity of inventory according to the inbound and outbound activity
- Received and processed customer orders by hand-picking items from shelves.
- Organized products on pallets in an efficient manner to ensure quick delivery times.
- Identified incorrect or damaged products, and reported them to the supervisor.
- Maintained cleanliness of the warehouse area while adhering to safety standards.
- Operated powered industrial equipment such as forklifts, pallet jacks, and order selectors safely and efficiently.
- Loaded merchandise onto trucks for shipping according to delivery schedule deadlines.
- Checked all outgoing shipments for accuracy and completeness against packing slips and invoices.
- Inspected incoming products for quality assurance purposes before stocking shelves.
- Utilized RF scanners to accurately track inventory movements in the warehouse management system.
- Stacked boxes correctly onto pallets according to company guidelines and customer requirements.
- Adhered strictly to established SOPs regarding case picking operations.
- Collaborated with other warehouse personnel in order picking activities such as restocking shelves and organizing goods.
- Assisted with unloading trailers upon arrival at the facility using appropriate material handling equipment.
- Ensured that all returned items were properly documented before being placed back into inventory.
- Participated in team meetings related to process improvement initiatives within the department.
Education
Lambton College
Post Grad Degree from Supply Chain Management
01.2020
University Overview
University of the Commonwealth Caribbean
Associate degree from Business Administration
01.2018
University Overview
Diploma from Business Administration
01.1998
University Overview
Diploma from Computer Application and Management Studies
01.1997
University Overview
Skills
- Analytical skills
- Critical Thinking Skills
- Time Management
- Forklift Handling
- Communication
- Microsoft Office
- QuickBooks
- Kronos
- Workday
- Point of Sales and Inventory Management Software
- Inventory Control
- Warehouse Management
- Supply Chain and Sourcing
- Retail and Distribution
- Customer Services
- Closing deals
- Upselling and Cross Selling
- Customer Relationship Building
- Sales Presentations
- Persuasive negotiator
- Customer Service
- Attention to Detail
- Excellent time management
- Documentation And Reporting
- Payment Processing
- Superior organizational skills
- Dependable
- Goal Setting
- Clear and articulate phone manner
- Organized and meticulous
- Analytical problem solver
- Driven
Certification
- Jamaica Institute of Management, Purchasing & Inventory Control, 1994
- Counterbalance Forklift Certification, 2027
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
English
Advanced (C1)
C1
Timeline
Inside Sales Professional/ Delivery Van Personnel
Whitecap Supply Construction and Safety Inc
03.2024 - Current
Operation Supervisor
TJX Canada
08.2021 - 08.2023
Inventory Associate
Voila by Sobey’s
06.2020 - 06.2021
Reach Truck Forklift and Case Picker
FedEx
06.2019 - 06.2021
- Jamaica Institute of Management, Purchasing & Inventory Control, 1994
- Counterbalance Forklift Certification, 2027
Lambton College
Post Grad Degree from Supply Chain Management
University of the Commonwealth Caribbean
Associate degree from Business Administration
Diploma from Business Administration
Diploma from Computer Application and Management Studies
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