Ian Dusome

• Diagnosed and troubleshot diverse bike and ski issues, delivering timely solutions for technical problems.
• Performed advanced repairs, including suspension overhauls and custom wheel building, showcasing precision.
• Mentored junior technicians, enhancing team efficiency through effective guidance and knowledge sharing.
• Managed parts ordering and receiving, ensuring inventory control for prompt repair availability.
• Utilized various hand and specialty tools to execute repairs while maintaining high-quality workmanship and safety.
• Provided exceptional customer service, achieving precise ski mounting and binding adjustments for optimal safety.
• Waxed and tuned skis using manual and machine methods for improved performance and aesthetics.
• Executed boot punching and repairs, applying creative solutions for customer comfort and safety.

Achieved precise cuts using panel, miter, and hand saws, minimizing material waste and reducing custom wait times.

Guided customers to product locations while clearly communicating project details.

Designed deck and garage packages with 3D modeling software, ensuring compliance with safety regulations.

• Created engaging product displays that highlighted unfamiliar items and boosted sales.
• Provided project quotes for projects valued up to $15,000, equipping customers with essential product knowledge.
• Analyzed inventory data using Microsoft Excel to evaluate layout effectiveness and optimize product placement.

• Worked with other volunteers to construct and maintain community-accessible hiking and biking trails.
• Utilized hand tools and power equipment to clear overgrowth and level trail surfaces.
• Implemented sustainable design techniques with drainage and erosion control for durable trails.