IAN CORTEZ
Calgary,Canada
Summary
Recent psychology graduate taking a gap year to save for further education. Experienced in customer service and retail, with strong adaptability and reliability. Eager to apply interpersonal and problem-solving skills in a dynamic work environment while preparing for future academic pursuits. Hardworking, detail-oriented, and committed to professional growth.
Overview
3
3
years of professional experience
Work History
Server / Host / Bartender
White Spot
Prince George, BC
05.2022 - 03.2025
- Greeted customers, took orders, answered questions and recommended specials to increase profits.
- Performed opening and closing duties.
- Stayed informed about daily specials, new menu items, promotions.
- Prepared drinks and desserts according to standard recipes.
- Trained new employees to perform duties.
- Provided exceptional service to high volume of daily customers.
Cashier
Real Canadian Superstore
Prince George, BC
06.2023 - 12.2023
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Counted and balanced cashier drawers.
- Scanned items and checked pricing on cash register for accuracy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Issued receipts, refunds, credits or change due to customers.
Education
Associate of Arts - Psychology
College of New Caledonia
Prince George, BC04-2025
Skills
- Attention to detail
- Organizational skills
- Dependability
- Work ethic
- Decision making
- Professionalism
- Multitasking
- Team collaboration
- Active listening
References
- Grace Molina, General Manager at White Spot, Prince George, BC, 2505709807
- Cindy Lou, Supervisor at Real Canadian Superstore, Prince George, BC, 2506144916
Timeline
Cashier
Real Canadian Superstore
06.2023 - 12.2023
Server / Host / Bartender
White Spot
05.2022 - 03.2025
Associate of Arts - Psychology
College of New Caledonia
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