Ian Broad
Huntsville
Summary
Hardworking employee enthusiastic about learning the flooring field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating.
Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
22
22
years of professional experience
Work History
Sales Consultant
Great Northern Insulation
08.2013 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
Sales Consultant
Sound Seals Insulation
08.2010 - 09.2011
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
Mortgage Broker
Concierge Mortgage Services
01.2002 - 01.2010
- Explained entire mortgage loan process to borrower.
- Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
- Assessed clients' financial data to determine loan suitability.
- Collaborated with different lenders to find best possible deal for homebuyers.
Education
Bachelor of Arts -
Lakehead University
Thunder Bay, ON04.1993
Skills
- Industry Trends
- Product and Service Knowledge
- Community Networking
- Territory Expansion
- Sales Funnel Development
- Customer Liaison
- Leads Prospecting
- Prospect Qualification
- Customer Relationship Management
- Consultative Sales
Languages
English
Full Professional
Timeline
Sales Consultant
Great Northern Insulation
08.2013 - Current
Sales Consultant
Sound Seals Insulation
08.2010 - 09.2011
Mortgage Broker
Concierge Mortgage Services
01.2002 - 01.2010
Bachelor of Arts -
Lakehead University
Similar Profiles
Samuel BlairSamuel Blair
Fibreglass Batt at Great Northern InsulationFibreglass Batt at Great Northern Insulation
Veign GarneckiVeign Garnecki
Insulation Spray Assistant at Great Northern InsulationInsulation Spray Assistant at Great Northern Insulation
Hunter OsbornHunter Osborn
Mechanical Technician at Northern Insulation SolutionsMechanical Technician at Northern Insulation Solutions