Ian Ashford
St. John's,NL
Summary
Dynamic individual with hands-on experience in service based positions and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Quidi Vidi Brewery
07.2024 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Manage cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently open or close the bar according to established procedures, ensuring preparedness for each shift.
- Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
COO
Void Supplements
12.2022 - Current
- Maintain relationships with key stakeholders, vendors, and customers to ensure effective communication of business objectives.
- Monitor competitor activates in order to stay ahead of the curve in terms of innovation and product features.
- Develop and implement successful product launch strategies, resulting in increased sales and market share.
- Coordinate with cross-functional teams to ensure timely delivery of products and services to meet customer needs.
- Prepare detailed reports on trends in sales volumes and margins along with competitor intelligence insights.
- Organize promotional events such as trade shows, webinars, seminars, aimed at increasing brand visibility in target markets.
Sales Account Manager
Breton Group
09.2022 - 05.2024
- Utilized CRM software to track accounts, leads, contacts, and opportunities.
- Created and maintained relationships with key customers, resulting in increased revenue.
- Held daily check-ins with team members to set objectives and monitor progress.
- Analyzed sales date to identify trends and make recommendations for improvement.
- Participated in customers meetings and worked closely with team to resolve customer satisfaction issues.
Golf Caddie
Cabot Cape Breton
04.2022 - 09.2022
- Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
- Developed strong relationships with golfers through exceptional interpersonal skills and superior caddie services.
- Enhanced golfer experience by providing strategic advice on course layout and shot selection.
- Cleaned and maintained balls, clubs, and course amenities.
- Carried two bags of clubs for full 18-hole rounds of golf.
- Determined distances to pins and advised players on proper clubs and methods.
- Exhibited professionalism at all times while representing the club both on and off the course.
Golf Course Attendant
Clovelly Golf
09.2018 - 01.2022
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
- Maintained accurate records of daily activities, such as sales transactions, tee time bookings, and incident reports.
- Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility.
- Facilitated smooth operations during peak hours by efficiently managing tee time reservations and maintaining effective communication between guests and staff.
Kitchen Staff Member
McDonalds
11.2016 - 08.2018
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Learned other teammates' work tasks to train as backup.
Education
High School Diploma -
Holy Heart of Mary Regional High
St. John's, NL06.2019
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Outgoing Personality
- Customer service expertise
- Professional Appearance
Languages
English
Timeline
Bartender/Server
Quidi Vidi Brewery
07.2024 - Current
COO
Void Supplements
12.2022 - Current
Sales Account Manager
Breton Group
09.2022 - 05.2024
Golf Caddie
Cabot Cape Breton
04.2022 - 09.2022
Golf Course Attendant
Clovelly Golf
09.2018 - 01.2022
Kitchen Staff Member
McDonalds
11.2016 - 08.2018
High School Diploma -
Holy Heart of Mary Regional High
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