Hyojin Ahn
Airdrie,AB
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Supervisor
Soban Korean Japanese Cuisine
01.2014 - 10.2018
- Perform multi-tasking smoothly and effectively in a fast-paced environment
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Implemented cost-saving measures, significantly reducing operational expenses.
Supervisor
Daily Queen
11.2019 - 03.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among staff, fostering a positive work environment focused on teamwork and collaboration.
Supervisor
Zenbu - Sushi Bar, Restaurant
04.2021 - Current
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
Education
Diploma - Hotel Management
Jangan University
Skills
- Over 5 years of working customer service related experiences
- Inventory control
- Workflow management
- Multitasking Abilities
- Adaptability and flexibility
Timeline
Supervisor
Zenbu - Sushi Bar, Restaurant
04.2021 - Current
Supervisor
Daily Queen
11.2019 - 03.2021
Supervisor
Soban Korean Japanese Cuisine
01.2014 - 10.2018
Diploma - Hotel Management
Jangan University