HYEJIN LIM
Ottawa,ON
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Physical Therapist
Dr.Yoo’s Orthopedics
03.2019 - 09.2022
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Used pain management and relaxation techniques to reduce discomfort and stress.
- Delivered home care therapy to long-term care patients and assisted with ROM and stretching exercises.
- Selected modalities tailored to patient needs such as therapeutic massage,hot and cold packs, ultrasound and electrical stimulation.
Warehouse Packer
Coupang Fulfillment Center
06.2018 - 08.2018
- Operated tape machines, scales and label printers to package items correctly.
- Loaded merchandise into specific packages suited for product dimensions.
- Followed orders precisely for correct items, sizes and quantities.
Physical Therapist Intern
Ilsan Hospital
03.2018 - 05.2018
- Monitored patient progress and reported changes to physical therapist.
- Prepared for sessions by setting up patient treatment areas and equipment.
- Utilized aquatic therapy treatments for patients with orthopedic and neurological conditions.
- Performed hot-cold packs placement, or electrical stimulation under direction of physical therapist.
Server
Yongpyeong Resort
06.2017 - 08.2017
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associate Degree in Physical Therapy
Gangneung Yeongdong University
Gangneung,Korea02.2019
Skills
- Greet Guests
- Anticipating Guest Needs
- Ability to Lift 30 Pounds
- High-Energy and Stamina
- Dining Room Cleaning and Upkeep
- Quality Control
- Active Listening
- Food Preparation and Safety
- Table Monitoring and Turnover
- Bill Computation
- Dining Area Maintenance
- Dining Customer Service
- Table Setting Arrangements
Timeline
Physical Therapist
Dr.Yoo’s Orthopedics
03.2019 - 09.2022
Warehouse Packer
Coupang Fulfillment Center
06.2018 - 08.2018
Physical Therapist Intern
Ilsan Hospital
03.2018 - 05.2018
Server
Yongpyeong Resort
06.2017 - 08.2017
Associate Degree in Physical Therapy
Gangneung Yeongdong University
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