Hye-Yeon Lucy Kim
Gold River
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
6
6
years of professional experience
Work History
Business Operation Specialist
Berkshire Associate
01.2024 - Current
- Coordinated multiple projects simultaneously while maintaining quality standards and meeting tight deadlines consistently throughout each project lifecycle phase.
- Work with various applicants and tools to complete Affirmative Action Plan (AAPs) and other project
- Analyzed data to identify trends, or discrepancies that could impact overall business performance and took corrective action when necessary.
- Analyzed all the reports to ensure that work product meet professional standard.
- work with a team of quality control staff to fulfill own or other staff member's work products
Inventory Manager
IBS Implant
04.2023 - 11.2023
- Assists in recruiting, hiring, and training a team of inventory clerks
- Reviews and analyzes sales reports and checks them against physical store inventory
- Analyzed inventory data to identify and address stock discrepancies.
- Oversees all business and activity relating to store inventory control
- Employs computerized inventory software to keep track of all store supplies
- Addresses and resolves discrepancies in inventory and sales reports.
Sales Order Coordinator
Ebara Technologies
04.2021 - 03.2023
- Assisted in maintaining organization of stock on the sales floor
- Ensured compliance with company policies and procedures during all stages of the sales order process.
- Analyzed inventory data to identify trends and potential improvements
- Analyzed sales trends to determine appropriate order quantities and product mix.
- Managed high-volume workload under tight deadlines without compromising quality or accuracy of work output.
Customer Service Representative
MAXIMUS
08.2019 - 04.2021
- Answered incoming calls from consumers including the general public, prospective enrollees, and people assisting enrollees or acting on their behalf
- Tracked and documented all inquiries
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Data Entry Operator
Apple
01.2019 - 08.2019
- Handled customer Apple watches for data entry using the software program called SAP
- Processed payments and replacements for watches
- Assisted in maintaining organization of stock on the sales floor.
Education
BACHELOR in BUSINESS MANAGEMENT - Business Administration And Management
BAEK SEOK UNIVERSITY
06.2009
Skills
- ANALYTICAL THINKING
- BUSINESS MANAGEMENT
- MICROSOFT POWERPOINT
- ATTENTION TO DETAIL
- MICROSOFT WORD
- MICROSOFT EXCEL
Languages
Korean
Native or Bilingual
Timeline
Business Operation Specialist
Berkshire Associate
01.2024 - Current
Inventory Manager
IBS Implant
04.2023 - 11.2023
Sales Order Coordinator
Ebara Technologies
04.2021 - 03.2023
Customer Service Representative
MAXIMUS
08.2019 - 04.2021
Data Entry Operator
Apple
01.2019 - 08.2019
BACHELOR in BUSINESS MANAGEMENT - Business Administration And Management
BAEK SEOK UNIVERSITY
Similar Profiles
Ricardo GonzalezRicardo Gonzalez
Account Manager at Commercial supervisor associate account manager / Senior Associate Account Manager/ Builder's Risk Account ManagerAccount Manager at Commercial supervisor associate account manager / Senior Associate Account Manager/ Builder's Risk Account Manager
Caroline KnoxCaroline Knox
Certified Nursing Assistant at Berkshire Health Systems - Berkshire Medical CenteCertified Nursing Assistant at Berkshire Health Systems - Berkshire Medical Cente
Dawn DonnellyDawn Donnelly
RN Clinical Supervisor at BFS Berkshire InternistsRN Clinical Supervisor at BFS Berkshire Internists