Hwan Shin
Costa Mesa
Summary
Dedicated professional with a strong focus on customer service and teamwork. Proven ability to adapt in fast-paced environments and committed to continuous improvement.
Overview
4
4
years of professional experience
Work History
Army
Deparment Of Defense
Republic Of Korea
05.2024 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Pop-Up Store
Pharmaceutical Company
Seoul, Korea
05.2024 - 05.2024
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
Valet
Josun Palace Hotel
Seoul, Korea
01.2024 - 05.2024
- Managed vehicle parking and retrieval efficiently, ensuring guest satisfaction and timely service.
- Assisted guests with luggage, providing exceptional customer service and support during check-in/out processes.
- Trained new valet staff on hotel procedures and best practices for guest interaction and vehicle handling.
- Maintained cleanliness and organization of parking areas, enhancing overall guest experience at the hotel.
- Coordinated with front desk staff to streamline guest arrivals and departures, improving operational efficiency.
- Resolved guest concerns promptly, demonstrating problem-solving skills and commitment to service excellence.
Database Management Intern
Ski Resort
Korea
01.2022 - 01.2023
- Assisted in database management tasks, ensuring data accuracy and integrity for operational efficiency.
- Supported data entry processes to maintain up-to-date information on resort customer interactions.
- Conducted routine data audits to identify discrepancies and recommend corrective actions.
- Collaborated with team members to streamline database processes, enhancing overall productivity.
- Provided technical support for staff related to database queries and reporting tools.
Education
Associate of Science - Business Administration
Orange Coast College
Costa Mesa, CA12.2027
High School Diploma -
Auburn Adventist Academy
Auburn06.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
English
Professional Working
Korean
Native or Bilingual
Spanish
Limited Working
Japanese
Limited Working
Timeline
Army
Deparment Of Defense
05.2024 - 11.2025
Pop-Up Store
Pharmaceutical Company
05.2024 - 05.2024
Valet
Josun Palace Hotel
01.2024 - 05.2024
Database Management Intern
Ski Resort
01.2022 - 01.2023
Associate of Science - Business Administration
Orange Coast College
High School Diploma -
Auburn Adventist Academy