Huzefa Hussain
Vancouver,Canada
Summary
Dynamic professional with 4+ years of diverse account management experience in industries such as tech-sales , telecommunication and real estate. Proven track record of exceeding KPI's, driving revenue growth and building strong client relationships across industries. Possesses sharp analytical acumen and outstanding communication skills, resulting in delivering an exceptional customer experiences. Seeking an opportunity in the fast-paced world of tech sales, where I can leverage my proven track record to excel and drive tangible results in a new and challenging environment.
Overview
5
5
years of professional experience
Work History
Account Manager
Real Estate Works / REW.ca
Vancouver, British Columbia
09.2024 - Current
- Increased new client acquisitions by 25% year-to-date through targeted outreach, personalized sales strategies, and effective relationship-building, contributing to a significant boost in revenue.
- Managed a portfolio of over 100 high-value clients, maintaining a 95% client retention rate by delivering exceptional service and tailored solutions.
- Conducted over 50 service demonstrations and presentations, resulting in a 40% conversion rate for new member subscriptions and onboarding new real estate agents to REW's cutting-edge services.
- Implemented CRM system optimization, improving data accuracy and reporting efficiency, which led to a 15% increase in sales productivity.
Account Manager
Telus Business
Vancouver, Canada
05.2023 - 07.2024
- Surpassed $130,000 in revenue from 2023 to 2024 by managing accounts, and delivering tailored solutions through strategic acquisitions.
- Managed the sales cycle using Salesforce CRM, nurturing over 200 accounts from lead to closure.
- Engaged in daily prospecting to uncover new business prospects and their pain points while building strong relationships with C-suite executives.
- Excelled in customer retention and customer success, consistently delivering exceptional service to uphold satisfaction and loyalty
- Consistently exceeded KPIs across channels by excelling in quality conversation, rapport-building, sales, and problem-solving
Sales Consultant
Aritzia
Vancouver, Canada
11.2022 - 05.2023
- Achieved $50,000 in phone channel sales, showcasing strong sales acumen and persuasive communication
- Deliver exceptional customer service and sales via phone, live chat, and email, ensuring world-class client experiences
- Offered personalized solutions, product knowledge, and styling advice, leading to increased add-on sales
- Provide seamless retail and e-commerce order management and returns, enhancing overall customer satisfaction and loyalty
Sales Development Representative
The Acquisition Group
Burnaby, Canada
02.2022 - 10.2022
- Enhanced customer relationships, driving a 20% increase in retention and loyalty.
- Collaborated on sales strategy, achieving 25% revenue growth.
- Processed transactions, contributing $100,000 in revenue.
- Ensured exceptional satisfaction, improving feedback scores by 15%.
Sales Manager
Premier Sales Corp
Hyderabad, India
01.2020 - 10.2021
- Improved productivity through streamlined operations and enhanced sales strategies.
- Doubled revenue by spearheading e-commerce website development through Shopify
- Increased forecast accuracy by 25% with detailed sales analysis.
- Provided ongoing office systems support for smooth operations.
- Enhanced customer relationships and boosted sales performance through employee training sessions.
Education
Master's - Business Administration
University Canada West
Vancouver, B.C.04.2022
BBA - Business Administration
Amity Business School
Hyderabad, India 06.2019
Skills
- Sales Pipeline Management
- Business Development and Strategy
- Negotiation and Closing Techniques
- CRM software proficiency (eg, Salesforce, Zoho)
- Data Analysis and Reporting
- Market Research and Competitive Analysis
- Sales presentations and demonstrations
- Revenue Growth and Forecasting
- Lead Generation and Prospecting
- Product Knowledge and Solution Selling
- Email and Cold Outreach Campaigns
- Negotiation Skills
Timeline
Account Manager
Real Estate Works / REW.ca
09.2024 - Current
Account Manager
Telus Business
05.2023 - 07.2024
Sales Consultant
Aritzia
11.2022 - 05.2023
Sales Development Representative
The Acquisition Group
02.2022 - 10.2022
Sales Manager
Premier Sales Corp
01.2020 - 10.2021
Master's - Business Administration
University Canada West
BBA - Business Administration
Amity Business School
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