Mechanical Engineering Technologist with an Advanced Diploma from Georgian College, Barrie, Ontario, and hands-on experience in high-performance engineering environments. Completed a 1-year co-op with leading companies, including Honda of Canada and Linamar Corporation, gaining practical experience in design, development, and manufacturing processes. Proficient in engineering design with a CSWA-certified expertise in SolidWorks. Known for applying technical knowledge effectively to solve real-world engineering challenges, with a strong focus on delivering high-quality and practical solutions.
Worked with Virgin Plus, Lucky Mobile, and Bell Canada, consistently exceeding sales targets through product recommendations, upselling, and cross-selling while providing technical support, troubleshooting, and guidance for electronic devices and services. Managed high-volume customer interactions, inventory, shipping services, and cash transactions with accuracy and professionalism.
Worked with Virgin Plus, Lucky Mobile, and Bell Canada, consistently exceeding sales targets through product recommendations, upselling, and cross-selling. Managed high-volume customer interactions, provided technical support and device setup guidance, handled inventory and restocking, and ensured accurate cash transactions.
Provided excellent customer service by greeting and assisting customers, resolving complaints, and processing transactions including receipts, refunds, and cash handling. Managed inventory by stocking and organizing products to maintain store presentation and efficiency.