Summary
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Huynh Gia Bao Phan

San Jose

Summary

Medical device service manufacturing professional with 4 years SAP and hands-on experience supporting complex robotic systems in regulated environments. Skilled in NBFRU support for the da Vinci 5 System, system integration, provisioning, SI preparation, verification testing, and controlled software installation. Product-certified on the E-200 platform and internally certified in Failure Analysis (ION). Experienced working within SOP-driven, ISO 13485/MDR-aligned quality systems with strong focus on documentation accuracy, traceability, audit readiness, and cross-functional collaboration.

Work History

Intuitive Surgical
  • 4+ years of hands-on experience using SAP for inventory control and material movement transactions.
  • Executed Goods Issue (GI) and Goods Receipt (GR) transactions to support system builds, R&D activities, and field material transfers.
  • Managed stock transfer postings for da Vinci 5 (DV5) components across multiple internal and external locations while maintaining full inventory traceability.
  • Created and maintained detailed PL (process log) to document material movement, transaction accuracy, and compliance with ISO 13485/MDR standards.
  • Ensured accurate inventory records by verifying part numbers, quantities, and batch/serial tracking before posting SAP transactions.
  • Collaborated with engineering and operations teams to resolve material discrepancies and prevent production delays.
  • Perform NBFRU activities for the da Vinci 5 System, including system integration, provisioning, SI preparation, functional and performance verification, SI clinical workflow support, power cycling, factory reset, and controlled customer software installation in accordance with documented SOPs and quality system requirements.
  • Product-certified on the E-200 medical device, supporting preventive maintenance, hardware and software upgrades, testing, and repair workflows while maintaining documentation accuracy and traceability.
  • Building catheters, monitoring service systems, troubleshooting equipment and escalating problems.
  • Internally certified in Failure Analysis (ION platform), supporting structured investigation workflows with emphasis on procedural adherence, documentation control, and appropriate escalation.

Education

High School Diploma -

Independence High School
San Jose, CA
05-2021

Associate of Science - Business - Supply Chain

Mission College
Santa Clara, CA
05-2026

Bachelor of Science - Supply Chain Management

California State University, East Bay
Hayward, CA
05-2028

Skills

  • Regulatory & Quality
  • SOP & Quality System Compliance
  • Documentation & Traceability
  • Audit Readiness Support
  • Regulated Manufacturing Environments
  • Process Adherence & Continuous Improvement
  • NBFRU – da Vinci 5 System
  • Failure Analysis
  • ION - CATHETER
  • System Repair & Configuration Support
  • SAP, Agile, Jira, Confluence
  • Microsoft Office (Excel, Word, Outlook, PowerPoint)

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Intuitive Surgical

High School Diploma -

Independence High School

Associate of Science - Business - Supply Chain

Mission College

Bachelor of Science - Supply Chain Management

California State University, East Bay
Huynh Gia Bao Phan