Huy Luke Nguyen
San Jose
Overview
3
3
years of professional experience
Work History
Team Lead
Great America Santa Clara
San Jose
02.2025 - Current
- Led team in daily operational activities and task allocations.
- Ensured compliance with safety and operational standards during shifts.
- Trained new team members on procedures and best practices.
- Coordinated schedules to optimize team performance and coverage.
- Managed inventory levels, ensuring materials were available for operations.
- Collaborated with management to improve workflow efficiency and processes.
- Assisted in resolving customer inquiries and providing support as needed.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Ice Cream Server
Walt Disney World Resort
Orlando
04.2022 - 09.2022
- Maintained cleanliness and organization of the serving area and equipment.
- Operated cash register and processed customer transactions accurately.
- Handled customer complaints with professionalism and courtesy.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
Bakery Worker
Walt Disney World Resort
Orlando
04.2022 - 09.2022
- Prepared various bakery items according to established recipes and procedures.
- Maintained cleanliness and organization of workstations and storage areas.
- Assisted in inventory management of baking supplies and ingredients.
- Operated baking equipment, including ovens and mixers, following safety protocols.
- Monitored product quality to ensure consistency and adherence to standards.
Education
Bachelor of Science - Business Administration And Management
San Jose State University
San Jose, CA05-2025
Skills
- Team leadership
- Customer service
- Time management
- Inventory management
- Operational compliance
- Effective communication
- Training and development
- Process improvement
- Workflow optimization
Timeline
Team Lead
Great America Santa Clara
02.2025 - Current
Ice Cream Server
Walt Disney World Resort
04.2022 - 09.2022
Bakery Worker
Walt Disney World Resort
04.2022 - 09.2022
Bachelor of Science - Business Administration And Management
San Jose State University