Summary
Overview
Work History
Skills
Timeline
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Huy Hoang Nguyen

Vancouver,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Server

Pho Don
01.2024 - 03.2024
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

Pho 37
10.2023 - 12.2023
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Server

Pho Goodness
07.2023 - 08.2023
  • Inspected dishes and utensils for cleanliness.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

Costco
04.2023 - 06.2023
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Cultivated warm relationships with regular customers.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Skills

  • Hospitality best practices
  • Inventory Management
  • Food Preparation and Safety
  • Food safety understanding

Timeline

Server

Pho Don
01.2024 - 03.2024

Server

Pho 37
10.2023 - 12.2023

Server

Pho Goodness
07.2023 - 08.2023

Server

Costco
04.2023 - 06.2023
Huy Hoang Nguyen