Huyen Thao Nguyen
Sydney,NS
Summary
Proven leader with a track record at United Overseas Bank, adept in relationship building and strategic planning. Spearheaded major projects, enhancing efficiency and client satisfaction by leveraging critical thinking and team leadership skills. Established robust anti-money laundering programs, demonstrating a keen ability to navigate complex problems and regulatory compliance.
Overview
19
19
years of professional experience
Work History
Vice President
United Overseas Bank
06.2019 - 01.2024
- Cultivated strong relationships with key stakeholders, including Department Functional Heads, regulators, and Senior Managers to facilitate key lines of defense for the bank's internal control systems.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Identified opportunities to improve business process flows and productivity.
- Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
- Established and directed successful programs focused on Anti-Money Laundering/Counter-Terrorism Financing.
- Monitored key business risks and established risk management procedures.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Manager
ANZ Banking Group
06.2011 - 05.2019
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Audit Senior
Deloitte Vietnam
08.2004 - 01.2011
- Developed strong relationships with clients, addressing concerns promptly and providing timely updates on progress throughout the engagement process.
- Conducted walkthroughs of various business processes, gaining an in-depth understanding of operations while identifying potential control weaknesses.
- Assisted in the preparation of audit reports, presenting findings clearly and concisely to senior management for review.
- Supported external auditors during annual audits, providing requested information promptly and facilitating smooth communication between parties involved.
Education
Bachelor of Arts - Accounting And Auditing
Ho Chi Minh City University of Economics
HCMC, Vietnam08-2004
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Complex Problem-solving
- Strategic planning
- Coaching and mentoring
Accomplishments
- Supervised team of 5 staff members.
- Achieved CEO awards by completing and delegating to the Project of the State Bank of Vietnam withe the moderate results.
Timeline
Vice President
United Overseas Bank
06.2019 - 01.2024
Manager
ANZ Banking Group
06.2011 - 05.2019
Audit Senior
Deloitte Vietnam
08.2004 - 01.2011
Bachelor of Arts - Accounting And Auditing
Ho Chi Minh City University of Economics
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