Huy Tran
Toronto,ON
Summary
As a newcomer to this country, I’m eager to seize any opportunities available and apply my experience in telecommunications and regional support to a new context. With a background in customer service and technical assistance within the telecommunications sector, I am enthusiastic about gaining experience in a diverse cultural environment. My goal is to enhance my public speaking skills while adapting to the local community and preparing myself for a successful year living in Canada.
Overview
1
1
year of professional experience
Work History
Volunteer
Dong Hoi District People's Committee
04.2023 - 05.2023
Member of Community Service team
- Educated and guided local residents in registering for personal identification accounts (VN electronic ID)
- Managed and updated customer personal information in the (VNeID) system
- Conducted home visits, especially to assist elderly individuals, to help complete their electronic health records
Intern
Mobiphone Telecommunications Corporation
06.2022 - 01.2023
Customer Service
- Provided phone numbers and help with the transfer of ownership for mobile lines.
- Assisted customers with registering SIM cards in their names and ensuring they were properly activated.
- Introduced and explained various data plans to customers, helping them choose the best plans based on customer needs and income.
- Renewed service plans and managed updates for existing customers.
Education
High School Diploma -
Phan Dinh Phung
07.2024
Skills
- Positive Attitude
- Teamwork and Collaboration
- Computer Skills
- Attention to Detail
- Friendly and Professional
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Volunteer
Dong Hoi District People's Committee
04.2023 - 05.2023
Intern
Mobiphone Telecommunications Corporation
06.2022 - 01.2023
High School Diploma -
Phan Dinh Phung
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