Huy Nguyen
San Jose
Summary
Dynamic and bilingual volunteer with a proven track record at The Red Cross, excelling in teamwork, community service, and bilingual communication. Leveraged interpersonal skills to enhance fundraising efforts significantly and contributed to vital program operations. Demonstrates exceptional problem-solving abilities, adaptability, and a strong commitment to making a positive impact.
Highly self-reliant and resourceful individual, successfully adapting to new environments and overcoming challenges independently after moving to the U.S. Quickly learns and navigates different cultural and professional settings, proactively seeking knowledge and opportunities for growth.
Possesses excellent communication, organizational, and multitasking skills, with a keen ability to thrive in fast-paced environments. Quick to learn new systems and procedures while maintaining accuracy and attention to detail. Experienced in handling customer interactions, conflict resolution, and working collaboratively with diverse teams.
Eager to apply and further develop customer service, cash handling, and problem-solving abilities in a retail environment. Committed to providing exceptional service, building strong customer relationships, and contributing to a positive team atmosphere.
Overview
2025
2025
years of professional experience
Work History
Volunteer
The Red Cross
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Contributed personal funds to support meal distributions.
Front Desk Associate (Spa)
Hanni Beauty Spa
09.2023 - 06.2024
- Managed check-in and check-out processes, ensuring smooth guest experience.
- Provided information and assistance to guests, enhancing customer satisfaction.
- Greeted guests warmly to create positive first impressions.
- Handled reservations and cancellations for efficient booking management.
- Answered customer telephone calls promptly and appropriately handled needs.
- Improved guest relations by addressing inquiries and resolving issues promptly.
Cashier
2K Tea
06.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Improved efficiency, organized checkout area for optimal workflow.
- Addressed customer needs and made product recommendations to increase sales.
Education
GED -
De Anza College
Cupertino, CA06-2026
Skills
- Bilingual in English and Vietnamese
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Team collaboration
- Community service
- Time management
- Flexible schedule
- Customer service
- Public speaking
- Active listening
Timeline
Front Desk Associate (Spa)
Hanni Beauty Spa
09.2023 - 06.2024
Cashier
2K Tea
06.2022 - 11.2022
Volunteer
The Red Cross
GED -
De Anza College
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