Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Huy Hoang

Huy Hoang

San Diego

Summary

Dynamic professional with a proven track record at DHL, recognized for achieving a 100% on-time delivery rate. Skilled in customer service and proficient in MS Office Suite, I excel in communication and time management, ensuring operational efficiency and exceptional client satisfaction. Committed to maintaining high standards in logistics and delivery operations. Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with dot regulations and order verification processes. Accuracy-first approach to delivery.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supply Specialist

Army
Fort Drum
06.2021 - 11.2024

• Managed and maintained inventory of military equipment/parts valued at over $200,000 with an accuracy rate of 99%, ensuring mission readiness and operational efficiency.

• Coordinated the transportation and distribution of supplies and equipment for all personnel at units, supporting all military operations/exercises and consistently meeting critical deadlines.

• Processed and tracked over 1000 supply requisitions monthly using GCSSArmy and another military logistics software, ensuring timely fulfillment and meticulous record accuracy.

• Contributed to procurement activities, including vendor communication, order placement, and ensuring contract compliance for essential goods and services valued at $5000.

• Developed and implemented a revised inventory tracking system that reduced discrepancies by 60% over a 6-month period.

• Operated and maintained military equipment or systems, e.g., material handling equipment, specific military logistics software, adhering to all safety and operational protocols.

• Oversaw the receiving and shipping of materials, ensuring proper handling and documentation in line with retail shipping and receiving principles.

Administrative Assistant

An Nam Cargo
San Jose
08.2020 - 06.2021
  • Provided comprehensive administrative support for a cargo company, including managing shipping documentation, scheduling deliveries, and facilitating customer communication to ensure smooth operations.
  • Maintained and organized office files, client records, and correspondence, enhancing information retrieval speed and overall data accuracy.
  • Assisted with data entry for shipment tracking, preparation of logistics reports, and coordination with vendors, contributing to efficient operational flow.
  • Handled a high volume of customer inquiries via phone and email, providing timely and accurate information and effectively resolving issues.

Delivery Driver

DHL
Ho Chi Minh
10.2017 - 02.2020
  • Operate company vehicles to provide timely, safe, and efficient delivery/pick-up of customer packages across assigned routes.
  • Verify shipments for accuracy and conformance to company standards and customer requirements.
  • Provide professional customer service including problem resolution, proof-of-delivery, and clear communication.
  • Ensure compliance with federal motor carrier safety regulations, including vehicle inspections and medical fitness requirements.
  • Demonstrated ability to lift and maneuver packages over 50 lbs with equipment and team assistance.
  • Recognized for 100% on-time delivery rate and maintaining a clean driving record.

Education

A.A. - Supply Chain Management

American Military University
Charles Town, WV
08.2024

Skills

  • Proficient in MS Office Suite (Excel, Word, Outlook)
  • GCSSArmy
  • Various Military Inventory Management Systems
  • Basics of Business
  • Fundamentals of Contracting and Acquisition
  • Macroeconomics
  • Principles of Supervision
  • Fundamentals of Marketing
  • Principles of supply chain management
  • Retail Shipping and Receiving
  • Retail Transportation
  • Customer Service
  • Communication
  • Time Management
  • Multitasking
  • Cleanliness

Certification

  • Unit Supply Specialist Training – Department of the Army, 07/22
  • 0.0 Hazardous Materials Regulations Introduction – U.S. Department of Transportation, 05/25

Timeline

Supply Specialist

Army
06.2021 - 11.2024

Administrative Assistant

An Nam Cargo
08.2020 - 06.2021

Delivery Driver

DHL
10.2017 - 02.2020

A.A. - Supply Chain Management

American Military University
Huy Hoang