HUU SANG NGO

• Storing food in designated containers and storage areas to prevent spoilage.

• Maintained cleanliness in food service areas and throughout the food establishment notifying kitchen staff or any food orders or food storages.

• Worked hard to make sure that the kitchen is able to provide the essentials that made customers want to come back.

• Work directly as part of the kitchen staff team to ensure quality food to be served our customer.

• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
• Preparing a variety of food, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures
• Ensuring food is stored and cooked at correct temperature by regulating the temperature of ovens, broilers, grills, and roasters.

• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Stayed up-to-date on menu changes to help customers make food choices.
• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.