Fatima Matar
Ottawa
Summary
Organized and detail-oriented administrative professional with experience supporting government programs. Skilled in working with clients, managing data, and handling office tasks. Able to manage multiple responsibilities in fast-paced environments. Experienced in processing applications, scheduling, keeping records, and providing excellent support to both clients and teams. Ready to bring my strong problem-solving skills and commitment to ensuring smooth operations in a Program Assistant role.
Overview
7
7
years of professional experience
Work History
Program Assistant
Immigration, Refugees, and Citizenship Canada (IRC
03.2023 - Current
- Provide administrative support for immigration, refugee, and citizenship programs, assisting with application processing, document review, and client file maintenance while ensuring accuracy and confidentiality.
- Maintain up-to-date records, ensuring compliance with IRCC policies and federal regulations.
- Trained and mentored new team members on the creation, processing, and management of refugee applications, promoting accurate documentation and adherence to legal standards.
- Experienced in developing and managing G5, CS, SAH, and Rainbow applications, ensuring compliance with all relevant regulations.
Accounting Administrative Assistant
MKP Chartered Professional Accountants LLP
04.2021 - 03.2023
- Provided administrative support to a team of accountants by preparing and organizing financial documents.
- Assisted with client billing, data entry, and maintaining accounting records.
- Managed scheduling and coordinated meetings for the accounting team and clients.
- Responded to client inquiries regarding invoices and account status.
- Assisted with preparing reports and presentations for internal use and client meetings.
- Ensured that all financial data was entered into the accounting system accurately and on time.
Administrative Assistant
Armada Electrical Contracting |
01.2018 - 06.2019
- Provided general administrative support to ensure smooth office operations, including answering calls, scheduling appointments, and handling correspondence.
- Managed office supplies and ensured that necessary materials were stocked and ordered in a timely manner.
- Assisted in the preparation of proposals, contracts, and other client-facing documents.
- Maintained and organized digital and physical filing systems for client records and project documentation.
- Coordinated team schedules and meetings to ensure project timelines were met.
- Acted as the point of contact for clients and subcontractors, addressing inquiries and resolving issues.
Education
Office Administration Executive
Algonquin College
Ottawa, ON05.2019
Skills
- Administrative and program coordination
- Data entry, record management, and filing
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong written and verbal communication skills
- Scheduling, meeting coordination, and appointment management
- Client relations and customer service
Languages
English
Native or Bilingual
Arabic
Full Professional
Timeline
Program Assistant
Immigration, Refugees, and Citizenship Canada (IRC
03.2023 - Current
Accounting Administrative Assistant
MKP Chartered Professional Accountants LLP
04.2021 - 03.2023
Administrative Assistant
Armada Electrical Contracting |
01.2018 - 06.2019
Office Administration Executive
Algonquin College
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