Hussein Al-hussaini
Ajax,Ontario
Summary
To seek and maintain full-time remote position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Administrative Coordinator
Western Oasis Inc.
11.2020 - 11.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
Sales Administrator
Sun Pack Inc
08.2018 - 11.2020
- Collaborated with marketing department personnel to optimize strategic initiatives.
- Attended sales training camp and brought best practices leadership back to company.
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Planned and directed staff training and performance evaluations.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
Customer Care Representative
Yaya Foods Inc
10.2016 - 08.2018
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Navigated multiple computer systems and applications to find information.
Education
High Advance Diploma - Business Administration
Algonquin College
Ottawa, ON06.2016
Skills
- Correspondence Preparation
- Cost Reduction and Budgeting
- Travel Arrangements Coordination
- Office Inventory Management
- Time Management
- Team Collaboration
- Proficient in [Software]
- Telephone Etiquette
- Correspondence Management
- Microsoft Access
Languages
English
Arabic
Timeline
Administrative Coordinator
Western Oasis Inc.
11.2020 - 11.2023
Sales Administrator
Sun Pack Inc
08.2018 - 11.2020
Customer Care Representative
Yaya Foods Inc
10.2016 - 08.2018
High Advance Diploma - Business Administration
Algonquin College
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