Hussein Abdallah
Etobicoke,ON
Summary
Proven Supervisor Housekeeping at Lake View Resort Hotel, adept in boosting team productivity and customer satisfaction through effective leadership and problem-solving. Skilled in safety and sanitation standards, with a keen eye for detail and exceptional organizational abilities. Achieved significant improvements in cleanliness ratings, demonstrating strong communication and customer service skills.
Overview
6
6
years of professional experience
Work History
Housekeeping Cleaner
Raha Home Care
10.2022 - Current
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Followed safety procedures and guidelines to maintain a safe working environment.
Supervisor Housekeeping
Lake View Resort Hotel
02.2018 - 05.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Changed bed linens, made beds and restocked toiletries and towel to maintain room readiness.
- Performed thorough cleaning of guest rooms, including dusting, vacuuming, mopping and sanitizing surfaces.
Education
Diploma - Community And Social Services Management
Oxford College
Mississauga, ON04.2025
Purchasing, Supplies And Stores Management
Uganda College of Commerce
Kabale, Uganda.10.2003
Skills
- Strong attention to detail and thoroughness in cleaning tasks
- Excellent time management and organizational abilities
- Effective communication and customer service skills
- Knowledge of safety and sanitation standards and procedures
Languages
English
Professional Working
Swahili
Native or Bilingual
Arabic
Professional Working
Timeline
Housekeeping Cleaner
Raha Home Care
10.2022 - Current
Supervisor Housekeeping
Lake View Resort Hotel
02.2018 - 05.2022
Diploma - Community And Social Services Management
Oxford College
Purchasing, Supplies And Stores Management
Uganda College of Commerce
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