HUSSAIN JAGANI
North York,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
The Print Company
05.2023 - Current
- Answered constant flow of customer calls with minimal wait times.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
Sales Associate
MJ Wood L.T.D
01.2023 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
Head of Sales
Roshina Tiles
06.2020 - 12.2022
- Led a team through a record sales year across five locations as a sales manager
- Proficiently managed POS systems and transactions while pioneering innovative sales techniques
- Cultivated loyal customers by providing product knowledge, personalized recommendations, and ensuring customer education
- Actively communicated with customers via in-person, email, and phone channels while organizing information into the TALLY POS system.
Education
Bachelor of Commerce - Business Management
Seneca College
04.2023
Skills
- AODA certified - Creating accessible documents
- Product Knowledge
- Problem-Solving Abilities
- Customer Service
Timeline
Customer Service Representative
The Print Company
05.2023 - Current
Sales Associate
MJ Wood L.T.D
01.2023 - 04.2023
Head of Sales
Roshina Tiles
06.2020 - 12.2022
Bachelor of Commerce - Business Management
Seneca College
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