Hussain Ismail
Vancouver,Canada
Summary
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Marketing Team Manager
The Acquisition Group
05.2021 - Current
- Developed and executed a comprehensive sales and distribution strategy
- Led over 45 Door to Door Sales and marketing rep.
- Managed over 30000 Address for Fibre Optik Services in Mainland Vancouver.
- Led multiple marketing events, trade shows and retails store, to increase brand awareness which led to an increase in Sales volume by 20-25%.
- Identified market trends, customer needs, and the competitive landscape to inform strategic decisions
- Set sales targets, forecasted sales volumes, and established performance metrics to measure success
- Managed the sales and distribution budget, allocating resources effectively
- Built strong business plans supported by goals and objectives to drive revenue growth
- Monitored inventory levels and demand forecasts to prevent stockouts and excess inventory
- Led the negotiation of major contracts and sales agreements
- Analyzed sales data, market trends, and customer feedback to continuously improve sales strategies and identify areas for growth
- Led, motivated, and managed the sales and distribution team, providing coaching, training, and guidance to ensure high performance, productivity, and achievement of goals and objectives
Team Operation Manager
Tech Mahindra Business Services
04.2014 - 04.2021
- Creatively solve problems to enhance office efficiency and effectiveness
- Organize, assist, oversee, and lead internal meetings and events
- Led 5 Team leaders and 80 customer services, sales and technical support staff.
- Managing over 1000 calls daily inbound and outbound and meeting all KPI's weekly, monthly and quarterly.
- Increased sales volume month on month by 10% and achieving 2500 Sales target using SLF and RAG metrics.
- Collaborate with counterparts in other markets to implement best operational practices
- Oversee purchasing and maintenance of office supplies and equipment
- Ensure successful implementation of corporate initiatives within the market
- Act as a role model and mentor for all staff
- Coordinate and distribute work among support staff as necessary.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Masters in business administration - MBA -
University Canada West
Vancouver, BC01.2022
Masters in marketing management -
NMIMS
Mumbai, India01.2018
Skills
- Exposure to project and process management
- Microsoft SharePoint
- Salesforce CRM Software
- Relationship Building
- Strong Microsoft Office Suite skills (Excel, Word, PowerPoint)
- Knowledge of CRM systems
- Ability to plan, organize, and manage processes
- Ability to read, comprehend, and analyze P&L statements
- Product Promotion
- Marketing Program Management
- Contract Negotiation
- Performance Management
- Workforce Management
Accomplishments
- Collaborated with team of 20 in the development of launching Altima Internet in Ontario..
- Achieved 25% performance increased through effectively implementing SLF and RAG metrics in the organization.
- Documented and resolved order cancellation in CRM which led to an increase in yield by 20%.
- Marketing - Implemented marketing strategies which resulted in 30% growth of customer base.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Professional Development
- Certified Digital Marketing Associate, Digital Marketing Institute, 11/2021, 41151063
- Enterprise Design Thinking Practitioner, IBM, 02/2022
- Lean Six Sigma Green Belt Certification - Level II, Simplilearn, 06/2019, 06/2027
- Train the Trainer, Sutherland Global Service Limited, 06/2023, 08/2030
Key Qualifications
- Sales and Distribution Strategy
- Market Analysis and Trends
- Sales Target Setting and Forecasting
- Budget Management
- Business Planning
- Distribution Network Optimization
- Contract Negotiation
- Data Analysis and Insights
- Sales Reporting and Analysis
- Relationship Building
- Team Leadership and Development
- CRM Systems (Salesforce)
- Strategic Thinking
Critical Capabilities
- Exceptional leadership and team management skills with the ability to inspire and develop a diverse team.
- Excellent written and verbal communication skills.
- Strong analytical skills and the ability to translate data into actionable insights.
- Effective communication and interpersonal skills to collaborate with various teams and stakeholders.
- Proficiency in sales software, preferably Salesforce, CRM systems, and data analytic tools.
- Strategic thinker with a creative mindset and a willingness to experiment with new ideas.
References
Available upon request
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
Train the Trainer Sutherland Global Services
Issued Jun 2023 · Expires Aug 2030
Enterprise Design Thinking Practitioner - IBM
Issued Feb 2022
Certified Digital Marketing Associate - Digital Marketing Institute
Issued Nov 2021
Lean Six Sigma Green belt - SimpliLearn
Issued on Jun 2019
Timeline
Marketing Team Manager
The Acquisition Group
05.2021 - Current
Team Operation Manager
Tech Mahindra Business Services
04.2014 - 04.2021
Masters in business administration - MBA -
University Canada West
Masters in marketing management -
NMIMS
Similar Profiles
Ritika ChopraRitika Chopra
Office Administrator at The Acquisition GroupOffice Administrator at The Acquisition Group
AAMIR SAHERWALAAAMIR SAHERWALA
Senior Marketing Consultant at The Acquisition GroupSenior Marketing Consultant at The Acquisition Group
J'Don PeguesJ'Don Pegues
Senior Marketing Consultant at The Acquisition GroupSenior Marketing Consultant at The Acquisition Group
TARUNDEEP SINGHTARUNDEEP SINGH
Senior Marketing Consultant at The Acquisition GroupSenior Marketing Consultant at The Acquisition Group
Philip Raymond LimPhilip Raymond Lim
Furniture Purchasing Director at Bella Virtual StagingFurniture Purchasing Director at Bella Virtual Staging