Hussain Gheewala
Winter Park,FL
Summary
Eager and diligent phlebotomy student with hands-on training and coursework in venipuncture techniques, blood collection procedures, and laboratory safety protocols. Demonstrated ability to effectively interact with patients in various healthcare settings while maintaining professionalism and compassion. Seeking to leverage ongoing education and training to contribute as a dedicated and reliable phlebotomist.
Overview
3
3
years of professional experience
Work History
Phlebotomy Student
Florida Health Care Academy, Orlando
01.2024 - Current
- Provided exceptional customer service to diverse patient populations, addressing concerns and answering questions in a professional manner.
- Continuously updated knowledge of phlebotomy best practices through ongoing training and professional development opportunities.
- Promoted patient education by explaining the purpose and process of phlebotomy services, addressing any concerns or misconceptions with clarity and patience.
- Built rapport with patients through active listening skills, empathy, and clear communication during challenging medical situations.
Customer Service Associate
SITEL
07.2022 - 03.2023
- Efficiently managed a high volume of customer interactions daily, fostering customer satisfaction
- Promptly responded to customer calls, minimizing wait times and enhancing service efficiency
- Proactively provided advice and support to customers, addressing unique needs and preferences
- Managed high-volume customer inquiries with a positive attitude, ensuring customer satisfaction
INTERN DIETITIAN
Spectrum Rehab Centre
06.2021 - 12.2021
- Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements
- Coached individuals on methods for managing chronic diseases with effective dietary plans
- Determined client-specific nutrient and energy requirements, with consideration to specific lifestyles, physiology and medical concerns
- Developed nutrition plans addressing individual patients with diabetes and food allergies
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives
Education
Diploma - Phlebotomy
Florida Health Care Academy
Florida01.2024
MBA -
Indian University
Bachelors - Commerce
EIILM University
Skills
- Venipuncture Technique
- Order of draw
- Patient Communication
- Blood culture collection
- Specimen labeling
- Professionalism and Ethics
- Capillary puncture
- Blood Glucose Testing
References
Kelly Simmons, Florida Health Care Academy, clinicaleducator1999@gmail.com, 4072755880
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Phlebotomy Student
Florida Health Care Academy, Orlando
01.2024 - Current
Customer Service Associate
SITEL
07.2022 - 03.2023
INTERN DIETITIAN
Spectrum Rehab Centre
06.2021 - 12.2021
Diploma - Phlebotomy
Florida Health Care Academy
MBA -
Indian University
Bachelors - Commerce
EIILM University
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