Hushanprret Kaur Dhanoa
Surrey,BC
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
INTER ALLIANCE SECURITY AND INTELLIGENCE GROUP
05.2022 - Current
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Concierge
INTER ALLIANCE SECURITY AND INTELLIGENCE GROUP
05.2022 - Current
- Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
- Efficiently managed lost-and-found items, reuniting guests with their possessions whenever possible.
- Promoted a positive atmosphere by greeting all individuals warmly upon arrival at the property entrance.
- Enhanced building security by conducting regular patrols and monitoring CCTV systems.
- Developed strong relationships with local businesses to improve community relations and provide valuable resources for residents.
Warehouse Worker
PITA BREAD FACTORY
04.2021 - 01.2022
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
CUSTOMER SERVICE
Tim Hortons
11.2020 - 01.2021
- Developed customer service scorecards to measure customer service performance.
- Provided outstanding customer service.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
Education
High School Diploma -
Kwantlen Polytechnic University
Surrey, BC05.2023
Skills
- Emergency Response
- Access Control
- Visitor tracking
- Fluent in English,Hindi and Punjabi
- CCTV Monitoring
- Incident Reporting
- Patrol operations
- Legible report writing
- Keen observer
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Licensed -Basic security license
- Licensed-OFA Level1
- Certified-Advance security training
- Certified-basic security training
Timeline
Security Officer
INTER ALLIANCE SECURITY AND INTELLIGENCE GROUP
05.2022 - Current
Concierge
INTER ALLIANCE SECURITY AND INTELLIGENCE GROUP
05.2022 - Current
Warehouse Worker
PITA BREAD FACTORY
04.2021 - 01.2022
CUSTOMER SERVICE
Tim Hortons
11.2020 - 01.2021
High School Diploma -
Kwantlen Polytechnic University
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