Hushanpreet Kaur
Calgary,AB
Summary
Resourceful and multi-talented Hospitality student able to work in diverse areas. Proficient in picking up new procedures and tasks quickly while elevating customer service standards in every role. Personable and friendly with guests and colleagues alike.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Passenger Service Agent
KLM Airlines
Calgary, AB
05.2024 - Current
- Greeting passengers and checking their tickets and passports against the passenger list using computerised systems.
- Asking security questions, allocating seats and giving out boarding cards and luggage labels.
- Dealing with issues from delayed, cancelled or missed flights
Barista
Strabucks
Calgary, AB
05.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Warehouse Associate
CTDI- Rogers
Oakville, ON
03.2022 - 07.2022
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Conducted product tests and inspections.
- Identified product defects.
Education
Hospitality- Hotel & Restaurant -
St. Clair College of Applied Arts And Technology
Windsor, ON04.2022
Skills
- Customer service
- MS Office
- Multitasking
- Communication skills
- Problem solving
- Reservation management
Certification
• Smart serve
• Food handler’s certificate
Timeline
Passenger Service Agent
KLM Airlines
05.2024 - Current
Barista
Strabucks
05.2023 - Current
Warehouse Associate
CTDI- Rogers
03.2022 - 07.2022
Hospitality- Hotel & Restaurant -
St. Clair College of Applied Arts And Technology