Husanpreet Kaur
Brampton,ON
Summary
Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Worker
Youth For You
01.2023 - 01.2025
- I have 2 year experience of all kind permanent resident files, pnp files, temporary file, visitor visa, super visa, lmia work permit files.
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
Security Guard
Allied Universal Security Services
01.2021 - 11.2022
- Complete reports by recording observations, information, occurrences and surveillance activities.
- Secure all exits, doors and windows.
- Ensure the security, safety and well being of all personnel and visitors.
- Monitor property entrance.
- Conducting vehicle and foot patrols.
Customer Service Representative
RED PANDA PAVILION
01.2019 - 12.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Computer Programming - Information And Communication Technology
Sheridan College Institute of Technology And Advanced Learning
08.2020
Skills
- Microsoft Office
- File Organization
- Legal Document Preparation
- Administrative Support
- Task Prioritization
- Organizational Efficiency
- Litigation Support
- Case information confidentiality
- Client interaction
- Highly effective communication
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Security Guard License
- CPR Certified
- Smart Serve
Timeline
Case Worker
Youth For You
01.2023 - 01.2025
Security Guard
Allied Universal Security Services
01.2021 - 11.2022
Customer Service Representative
RED PANDA PAVILION
01.2019 - 12.2020
Computer Programming - Information And Communication Technology
Sheridan College Institute of Technology And Advanced Learning
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