Husam Bitar

• Led strategic data projects and high-revenue product projects by fostering a healthy communication project culture across all assigned projects
• Led strategic business initiatives to drive growth in North American & European markets, including a registration automation program that streamlined operations across 50 company assets, significantly enhancing client registration and data management capabilities.
• Led the revamp of a flagship company asset, transforming it from a static business card into a dynamic revenue-generating destination site, resulting in a 15% increase in lead generation and a 20% growth in content engagement within the first six months of launch.
• Spearheaded a process automation project, improving client outreach by 500%, which drove new business opportunities and reduced operational costs by 90%.
• Delivered business insights to senior leadership, improving decision-making processes and optimizing project delivery, contributing to a 30% increase in PMO efficiency.

Notable Clients: Daman Insurance, Klaim.ai Hakeem, Kayan Healthcare

• Led 6 RFP response initiatives with several clients, delivering top-notch proposals for claims adjudication services & professional services offerings.
• Conducted high-level and low-level benchmarking assessments of a large eClaim payment engine to evaluate client solutions' added value versus competitors' systems.
• Authored & decomposed solution capabilities and designed the product roadmap to meet client requirements as illustrated in the RFP
• Designed & proposed a product roadmap and recommended structural changes for the solution's commercial positioning as a PBM vendor
• Facilitated technical discussions among clinical, business, and technical teams to build a collective, balanced RFP response
• Delivered a drug data mapping service for the DoH of Abu Dhabi, by integrating Micromedex data with the local regulatory drug data, improving patient access to drug information across the country

• Managed engagement with DoH & Injazat for high-revenue initiatives, including a e-claims risk protection system generating $18M in annual revenue and strengthening client relationships.
• Supported RFP stage for IQVIA's offering to Saudi Arabia's largest HIE platform in MENA, by facilitating implementation strategies that facilitated delivery of the solution country-wide.
• Facilitated offerings for an integrated International Patient Care solution with Injazat, by analyzing and proposing the workflow to deliver healthcare services throughout 19 countries.

• Supported the expansion of the PBM portfolio across the GCC region, by landing two new countries (Qatar & Bahrain) for key clients within the accounts portfolio, resulting in 25% growth in revenue.
• Managed 13 key accounts within the PBM portfolio in GCC region, from contracting to operations phases.
• Engaged in writing proposals for IQVIA's joint venture company in AMESA, by tailoring the offering to client needs & different regional compliance standards.
• Led the pilot & launch phase of the ePrescription initiative by the Dubai Health Authority in the DHPO across the country, significantly improving provider engagement and facilitating digital transformation across the healthcare sector.
• Oversaw provider registration process in the DHPO system for more than 1000 healthcare providers (hospitals, clinics, pharmacies).
• Oversaw product compliance with local regulatory drug data releases.
• Facilitated communication among multidisciplinary teams (clinical, technical, management, and support) to develop and maintain software products inspired by scrum methodology and agile practices.

• Managed the full revenue cycle for a network of 60 pharmacies
• Identified reconciliation opportunities and developed claim resubmissions with rectified parameters based on knowledge of insurance policy coverage
• Implemented compliance requirements (DHA & HAAD) for digital claims throughout the pharmacy network by preparing communications and training sessions
• Created the requirements for a digital tool for payment allocation, achieving ten-fold efficiency.