Husam Anton Petro
Winnipeg,Manitoba
Summary
Senior Manager with more than 18 proven years of experience in managing retail products sales, mortgage loans sales, auto loans sales, personal loans and credit card sales, merchant relationship management and brand cards acceptance. Expert Sales Manager with a proven ability to negotiate and close deals. Motivated and hardworking with a desire to contribute and excel. Proven ability to increase revenue and market share while reducing costs. Dedicated to surpassing quotas and meeting corporate objectives in saturated markets and competitive industries. Able to mentor and train staff. Management and team building expertise.
Knowledgeable Sales Manager with proven track record of strategic leadership and business development. Successfully led initiatives that resulted in significant revenue growth and enhanced client relationships. Demonstrated expertise in financial planning and operational efficiency.
Overview
23
23
years of professional experience
Work History
Partner
Nano Ceramic – The Clean Garage Jordan
12.2017 - 12.2024
- Always working above industry standards and staying current with the latest technologies in car care to provide our customers with superior quality work and service
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
Head OF Sales
Bank of Jordan
08.2015 - 11.2017
- To achieve defined targets by delivering the right productivity/ product mix across teams
- Held full responsibility for all sales team activities and managing 78 staff including the sales supervisors and officers
- Maintain reputation for building and retaining highly motivated sales teams, distributor networks, and manufacturers’ representatives
- Consistently identify opportunities for accelerated growth
- Influenced and motivated people positively through sales activities processes, appropriate and constructive appraisal mechanisms and incentive programs
- Provided adequate sales training to staff, especially on own product’s strengths, weaknesses, opportunities and threats versus competition
- Build relationship with top clients to achieve high level of customer satisfaction and creating new opportunities (which will result in increasing total facility exposure in secured loans portfolio)
- Provide professional customer service to achieve high level of customer Satisfaction and retention
- Recruit and train staff on a continuous basis and motivating the team members
- Monitor team performance on daily / monthly bases with coordination with team leaders
- Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
Consumer Sales Manager
American Express
07.2013 - 08.2015
- To manage the consumer sales team and deliver NCA forecast and profitable accounts to the business
- To ensure that the total number of sales team is not less than 20 in each month
- Manage daily relationship with active Bank Partner’s in the market and engage with them to deliver NCA target under bank partnerships
- To maintain relationship with TML companies and grow the base by increasing penetration and market share within existing TML relationships
- Business development activities by identifying new opportunities through listing/ on boarding new companies
- To achieve defined targets by delivering the right productivity/ product mix across teams
- To own relationship with existing TML companies and also on board new companies with the objective of increasing penetration and market share
- Planning/ monitoring of daily/ weekly targets of Team leaders and Consultants
- Provide training to Bank partner’s sales team as and when agreed or necessitated
- Deliver thoroughly trained consumer team which are both product expert and sales expert
- Increased sales revenue by developing and implementing effective sales strategies.
Head of Sales /Merchant Sales and Relations Manager
Middle East Payment Services (MEPS)
07.2009 - 08.2013
- Develop partnership agreements with VIP merchants for MasterCard branded cards acceptance
- Continuous relationship maintenance and management with top/VIP merchants to ensure high levels of client satisfaction
- Held full responsibility for all sales and marketing activities
- Develop volume and profitability of market sectors through more effective sales and marketing campaigns
- Implement comprehensive training courses to improve effectiveness of sales teams
- Develop business plans and sales strategies for the market that ensures attainment of company sales goals and profitability
- Monitor the Performance and development of the Account Executives
- Prepare action plans for effective search of sales leads and prospects
- Initiates and coordinates development of action plans to penetrate new markets channels
- Conduct one-on-one review with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance
- Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
Secured Loans Sales Manager (Mortgages & Auto)
Standard Chartered Bank
03.2006 - 07.2009
- Led the Mortgage Loans portfolio growth from $61 Million in 2006 to $88 in 2009
- Led the Auto loans portfolio growth from $21 million in 2006 to $46 million in 2009
- Formulated the lending criteria for the both Mortgage and Auto loans along with the interest rate
- Re pricing projects for the whole portfolio according to the market conditions for in order to increase the bank profit
- Held full responsibility for all sales team activities and managing 45 staff including the sales supervisor and officer
- Provided adequate sales training to staff, especially on own product’s strengths, weaknesses, opportunities and threats versus competition
- Maintain reputation for building and retaining highly motivated sales teams, distributor networks, and manufacturers’ representatives
- Monitor team performance on daily / monthly bases with coordination with team officers
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Personal Banking Supervisor
HSBC Bank Middle East
03.2002 - 02.2006
- Outstanding performance during the four years
- Plan calls and visit customer’s premises to ensure achievement against targets
- Maximize all sales opportunities from the allocated portfolio of the Approved Employers Lists
- Report sales results and visit outcomes in accordance with reporting system placed in practice within DFS
- Monitor competition and provide feedback to management about market place conditions
- Initiating of building new contacts when companies appear to be saturated and sales potential is exhausted
- Spotting new opportunity by targeting companies in the market and identify one potential company per month to add to AEL, so as to increase the penetration in terms of retail business
- Collaborated with team members to achieve high sales performance in various banking products and services.
Education
B.A - Hotel and Tourism management
Al Zaytouneh University
Jordan 01.2000
Skills
- Microsoft Office
- MS Word
- MS Excel
- MS PowerPoint
- Time management
- Sales management
- Team building
- Customer relationship building
- Sales coaching
- Motivational skills
- Financial records analysis
- Pricing strategy
Accomplishments
- Increased annual sales for the whole portfolio in Bank of Jordan from JD 7,342,000 in 2015 to 15,655,000 in 2016 with 50% less in total number of sales agents in 2016.
- Increase Cards’ annual sales by 19% during 2014 – American Express – Jordan.
- Increase merchants' annual sales and signing the top 100 VIP account in Jordan market.
- Led the Mortgage Loans portfolio growth from $61 Million in 2006 to $88 in 2009 - Standard Chartered Bank.
- Led the Auto loans portfolio growth from $21 million in 2006 to $46 million in 2009 - Standard Chartered Bank.
- Outstanding performance and top performer during the four years – HSBC Bank Middle East.
Personal Information
- Nationality: Jordanian
- Marital Status: Married
Position Held
- Head of Sales
- Consumer Sales Manager
- Head OF Sales / Merchant Sales & Relations Manager
- Acting Secured Loans Product Manager
- Secured Loans Sales Manager
- Sales Supervisor Presentations and Training
- Sales Trainer
- Key Account Management
Languages
English
Professional Working
Arabic
Native or Bilingual
Timeline
Partner
Nano Ceramic – The Clean Garage Jordan
12.2017 - 12.2024
Head OF Sales
Bank of Jordan
08.2015 - 11.2017
Consumer Sales Manager
American Express
07.2013 - 08.2015
Head of Sales /Merchant Sales and Relations Manager
Middle East Payment Services (MEPS)
07.2009 - 08.2013
Secured Loans Sales Manager (Mortgages & Auto)
Standard Chartered Bank
03.2006 - 07.2009
Personal Banking Supervisor
HSBC Bank Middle East
03.2002 - 02.2006
B.A - Hotel and Tourism management
Al Zaytouneh University
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