Overview
Work History
Education
Skills
Certification
Languages
References
Additional Information
Timeline
Generic

Husam Alkhouzouz

Montreal,QC

Overview

18
18
years of professional experience
1
1
Certification

Work History

Bitcoin Facility Manager Assistant

XCVR-Blockstream
Montreal, QC
02.2022 - Current
  • Monitor the status of Bitcoin miners to ensure they are running efficiently using two platforms, MHP(Miner Hosting platform) and Foreman Dashboard.
  • Perform routine maintenance tasks to keep miners in optimal condition.
  • Perform Maintenance to various types of miners,WhatsMiners ( M20s,M30,M30s+,M31s) ,Bitmain (S19,S19 Pro,S19J Pro,S19 XP) and T3 miners.
  • Update the maintenance sheet after each repair to a miner and keep tracking the performance of each one.
  • Perform a routine update to the latest miners Firmware using BTC Tools.
  • Planned and coordinated the maintenance of facility equipment and systems.
  • Provided technical guidance to staff regarding facility operations and maintenance issues.
  • Monitored inventory levels of supplies used in the facility's operations.
  • Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
  • Implemented policies related to health and safety regulations at the workplace premises.
  • Inspected buildings regularly to identify potential risks or hazards that may affect employee safety.
  • Maintained cleanliness and presentation standards to increase appeal of facility.
  • Prioritized and performed routine maintenance to keep facility in excellent shape.
  • Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
  • Coordinate with the team to schedule regular reboots and maintenance activities
  • Stay updated on industry trends and advancements in mining technology.

Field Service Engineer

Montreal Networks
Montreal
03.2017 - 01.2022
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Installed Power supply units,Batteries, motherboards, processors ,graphics cards and most parts of Servers,Routers and Switches in DATA Center.
  • Submitted reports to technical support team following field visits.
  • Repaired and calibrated systems and equipment post-installation.
  • Traveled to designated area on short notice to support contractors, working weekends and overtime as needed.
  • Diagnosed system failures and determined most cost-efficient solutions.
  • Administered installation service and repair of products along with IT solutions at customer sites as part of long-term maintenance contracts.
  • Installed cabling and devices to establish, repair and improve network operations.
  • Installed and repaired network cables, including fiber optic cables, Ethernet cables and other networking cabling and conduits.
  • Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
  • Installed, configured and set up PCs in stores for optimal operation and reporting.
  • Proficient in network protocols, DHCP, DNS ,etc. .

Flight Attendant

Royal Jordanian Airline
Amman
06.2006 - 01.2013
  • Attended training in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
  • Followed safety, passenger and supply pre-flight checklists.
  • Dealt with mechanical and passenger emergencies according to standards.
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Kept cabin neat, clean and professional in appearance.
  • Directed junior team members in proper duties and company regulations.
  • Restocked and organized food, beverage and passenger items inventory.
  • Followed company regulations and rules promoting safe environment for both travelers and employees.
  • Stocked cabin with safety guides, airsick bags, cleaning supplies and other necessary items after every flight.
  • Answered clients' questions and promptly addressed concerns.
  • Managed employees by checking proper uniform attire and use of safety equipment.

General Manager(Co-Owner)

Billard Fats
Montreal, QC
10.2015 - Current
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Monitored cash intake to reduce discrepancies.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Restocked beer and liquor regularly and after special events.
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Strategized business by collecting guest feedback for process improvements.
  • Trained teams on specific operations, applicable procedures and techniques for each job site.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.

Supervisor

Café coffice
Montreal, QC
04.2014 - 07.2014

Education

AEC Diploma - Network Management

LaSalle College
Montreal, QC
01.2015

BAC - Computer Science And Information Systems

University of Technology
01.2004

Skills

Operating Systems: Windows server 2008, 2012R2, XP, 7, 8, 10, Mac OS, Linux CentOS, Cisco IOS

Networks: TCP/IP, Routing and Switching, Subnetting and VLANs, Active Directory, DNS, NFS,FTP, Exchange, DHCP, DFS, NLB, iSCSI, Failover Clustering, WSUS, Terminal Services, TMG, VPN, WMS and WDS

Softwares: VMware Workstation, Microsoft Office, Packet Tracer

Hardware: Replacing and fixing servers parts (HP, Dell PowerEdge

  • Experience in Active Directory administration and recovery solutions
  • Experience in Microsoft Exchange administration
  • Experience in Cisco technologies, routers and switches
  • Excellent skills on problem solving and troubleshooting
  • Good communication skills, able to address technical information at all levels
  • Quick learner and able to work either independently or as a part of a team
  • A self-motivated and organized, loyal, enthusiastic, autonomous, dynamic and creative
  • Network installation
  • Computer hardware repair
  • On-site support
  • System upgrades
  • Network repairs and maintenance
  • Computer systems installation
  • Diagnosing issues
  • System updates
  • Problem resolution
  • Public interaction
  • Administrative tasks
  • Training and coaching
  • Team oversight
  • Safety procedures
  • Decision-making
  • Work ethic

Certification

CRM (Crew Resources Course) 2013 Inflight Services and Product, Jordan DG (Dangerous Goods Course) 2013 JATS (Jordan Airline Training and Simulation) The Basic Cabin Safety & Aircraft Familiarization Course 2010 The Aviation Security Foundation Course 2008 CSSC (Customer Service Skills Course) 2006 CSEC (Security Course) 2006 CSAF (Safety Course) 2006 Human Relations Course 2006 Social Graces (Etiquette and Manners) 2006, Linux NDG: LPI.1 (Netacad) 2015 Cisco CCNA v5.0: Routing and Switching (Netacad) 2015 CompTIA A+ Certification v5.0 (Netacad) 2014

Languages

Arabic: Native Language. English: Fluently spoken and written.

References

References are available on request

Additional Information

  • I have a valid Canadian driving license.
  • I have a valid Jordanian driving license.

Timeline

Bitcoin Facility Manager Assistant

XCVR-Blockstream
02.2022 - Current

Field Service Engineer

Montreal Networks
03.2017 - 01.2022

General Manager(Co-Owner)

Billard Fats
10.2015 - Current

Supervisor

Café coffice
04.2014 - 07.2014

Flight Attendant

Royal Jordanian Airline
06.2006 - 01.2013

AEC Diploma - Network Management

LaSalle College

BAC - Computer Science And Information Systems

University of Technology

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Husam Alkhouzouz