Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Hurwiz Abolo

Winnipeg

Summary

Professional advisor with strong focus on achieving results and fostering team collaboration. Skilled in strategic planning, problem-solving, and client relationship management. Known for adaptability and reliability in dynamic environments. Prepared to deliver impactful solutions and drive success in any advisory role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Invest by Phone Advisor

Royal Bank of Canada
07.2022 - Current
  • Providing proactive and tailored advice regarding mutual funds and GICs to ensure the client is getting set up for success.
  • Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
  • Open new Investment accounts for clients
  • Advised clients on risk management strategies to protect assets against market volatility.
  • Contribute to team results by supporting all colleagues to be successful in meeting client needs.
  • Referred clients to partners for fulfillment of other financial needs as required.
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.

Banking Advisor Advice Center

Royal Bank of Canada
07.2021 - 07.2022


  • Enhanced customer experience by addressing inquiries, resolving issues, and providing prompt assistance.
  • Contributed to client retention efforts by maintaining a high level of professionalism and exceptional customer support.
  • Contribute to team results by supporting all colleagues to be successful in meeting client needs.
  • Referred clients to partners for fulfillment of other financial needs as required.
  • Increased client satisfaction by providing personalized banking solutions and financial advice.
  • Managed time effectively to handle multiple tasks concurrently while maintaining attention to detail under pressure situations.
  • Educated customers on digital banking platforms, encouraging adoption of online services for convenience and efficiency benefits.

Student Office Assistant/Customer Service Representative

University of Manitoba
07.2018 - 08.2021
  • Greeted customers in a friendly and courteous manner to create goodwill and ensured continued customer support.
  • Maintained and organized electronic documents.
  • Stored them properly for future reference.
  • Filed documents.
  • Received payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issued receipts, credits, or change due to customers.
  • Counted money in cash drawers at the end of shifts to ensure that amounts are correct and that there is adequate change.
  • Maintains financial database records.

Education

Bachelor of Arts - Economics

University of Manitoba
Winnipeg, MB
06.2021

High School Diploma -

Grace Garden International College
Nigeria
06.2014

Skills

  • Time management
  • Critical thinking
  • Conflict resolution
  • Written communication
  • Problem-solving
  • Training and mentoring
  • Presentations and public speaking
  • Compliance requirements
  • Active listening
  • Customer service
  • Excellent communication

Certification

Personal Financial Planner (PFP)

Timeline

Invest by Phone Advisor

Royal Bank of Canada
07.2022 - Current

Banking Advisor Advice Center

Royal Bank of Canada
07.2021 - 07.2022

Student Office Assistant/Customer Service Representative

University of Manitoba
07.2018 - 08.2021

Bachelor of Arts - Economics

University of Manitoba

High School Diploma -

Grace Garden International College

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Hurwiz Abolo