Summary
Overview
Work History
Education
Skills
Technical Skills And Training
Timeline
Generic

Huong Hong (Susanne) Doan

Vaughan,Canada

Summary

Safety-conscious Plant Operator possessing in-depth knowledge of quality assurance protocols, waste management, and equipment maintenance. Offering several years of experience performing wide variety of tasks to verify efficient operations. Strong troubleshooter recognized for quickly detecting problems and immediately taking corrective action.

Skilled Machine Operator with background in manufacturing environments. Demonstrated ability to operate, troubleshoot and maintain complex machinery for optimal performance. Strong safety record alongside capability to work effectively in team-oriented settings. Previous roles have resulted in improved production efficiency due to proactive problem-solving skills.

Hardworking machine operator well-versed in keeping components running at peak levels to produce high-quality products. Comfortable working alone or with team members to identify and resolve defects. Expert approach to tackling maintenance and inspection tasks.

Resourceful professional in plant and system operations, recognized for high productivity levels and efficiency in task completion. Skilled in process optimization, equipment maintenance, and safety protocols adherence. Excel in problem-solving, teamwork, and adaptability to ensure operational excellence across diverse environments.

Hands-on machine operator offering several years of experience working in manufacturing settings and operating machinery for production. Demonstrates mastery of complex mathematical concepts and gauging techniques to inspect parts and conduct measurements. Detailed individual proficient in cleaning and disassembling machines.

Overview

16
16
years of professional experience

Work History

Computer Numerical Control Machine Operator

Novatech NDPO
Vaughan, Canada
02.2021 - Current
  • Consistently produced 300+ patio doors per shift, ensuring high-quality standards were met.
  • Coordinated daily operations by dispatching materials and resources to optimize productivity, while reviewing drawings and blueprints to verify accuracy, meet quality standards, and support smooth machine operation.
  • Utilized Lean Manufacturing strategies to improve manufacturing processes and reduce costs.
  • Consistently met and exceeded daily manufacturing targets while maintaining quality and production deadlines.

Production Manager

Vision Hollow Metal Limited
Vaughan, Canada
02.2019 - 02.2021
  • Oversaw high-volume manufacturing operations, producing over 35,000 units per month across product lines.
  • Assisted in a partial plant redesign to consolidate and enhance manufacturing department to support the 28% growth in demand while improving quality, throughput, and fill rate.
  • Increased order fill rate from 78% to 95% by analyzing production bottlenecks, streamlining scheduling processes, improving inventory management practices, and enhancing coordination.
  • Sustained improvement of 29% and 40% for frames and doors in productivity over 18 months.
  • Increased productivity by 80% by creating routings, reducing machine downtime and increasing production rate.

Production Supervisor

Vision Hollow Metal Limited
Vaughan, Canada
03.2017 - 02.2021
  • Supervised daily setup, startup, and calibration of production equipment to ensure operational readiness.
  • Developed and implemented targeted process improvements, restructured workflow layouts, and optimized resource allocation, leading to a 25% increase in frame manufacturing.
  • Utilized production monitoring tools such as Statistical Process Control (SPC) and 5S methodologies to track performance and drive continuous improvement.
  • Involved member of the Health and Safety Committee, helping institute and monitor safe work practice procedures to maintain an injury-free production facility.

Lead Machine Operator

Linamar Corporation
Guelph, Canada
07.2009 - 12.2015
  • Operated CNC machines, milling machines, and robotic equipment to produce high-precision automotive components in a JIT manufacturing environment.
  • Performed machine setup, calibration, and routine maintenance to ensure optimal equipment performance.
  • Applied AIAG tools and quality standards including SPC, GP12, and defect reporting to ensure product quality.

Education

Bachelor of Business Administration - Accounting Management

Mission College
Saraburi, Thailand
01.2006

Skills

  • CNC Machine Operation
  • Milling Machine Operation
  • Robotic Machine Operation
  • Break Press
  • Shear Machine
  • Turret Wiedemann
  • Trumpf Machinery Operation
  • JIT Manufacturing
  • Lean Manufacturing
  • Six Sigma
  • Quality Assurance
  • ISO 14001 Standards
  • Statistical Process Control (SPC)
  • 5S Methodology
  • AIAG Tools
  • Health & Safety Committee
  • Health & Safety / CPR Training
  • Forklift Training
  • Fall Arrest Training
  • Trumpf Tru-Bend Training
  • Trumpf Tru-Punch Training
  • Break Press Training
  • Shear Machine Training
  • Turret Wiedemann Training
  • Lead Hand Training
  • Mill Training
  • Lathe Training
  • Robotic Training
  • CNC operation
  • Machine setup
  • Equipment maintenance
  • Lean manufacturing
  • Blueprint interpretation
  • Statistical process control
  • Quality assurance
  • Production scheduling
  • Inventory management
  • Process improvement
  • Effective communication
  • Problem solving
  • Health and safety
  • Time management
  • Teamwork
  • [Equipment] operation
  • Quality assurance controls
  • Health and safety regulations

Technical Skills And Training

CNC Machine Operation, Milling Machine Operation, Robotic Machine Operation, Break Press, Shear Machine, Turret Wiedemann, Trumpf Machinery Operation, JIT Manufacturing, Lean Manufacturing, Six Sigma, Quality Assurance, ISO 14001 Standards, Statistical Process Control (SPC), 5S Methodology, AIAG Tools, Member of Health & Safety Committee, 01/01/17 - 01/01/20, Health & Safety / CPR Training, 01/01/19, Forklift Training, 01/01/18, Fall Arrest Training, 01/01/18, Trumpf Tru-Bend and Tru-Punch Training, 01/01/18, Break Press Training, 01/01/18, Shear Machine Training, 01/01/18, Turret Wiedemann Training, 01/01/18, Lead Hand Training, 01/01/13, Mill, Lathe, and Robotic Training, 01/01/09 - 01/01/11

Timeline

Computer Numerical Control Machine Operator

Novatech NDPO
02.2021 - Current

Production Manager

Vision Hollow Metal Limited
02.2019 - 02.2021

Production Supervisor

Vision Hollow Metal Limited
03.2017 - 02.2021

Lead Machine Operator

Linamar Corporation
07.2009 - 12.2015

Bachelor of Business Administration - Accounting Management

Mission College
Huong Hong (Susanne) Doan