Huong Tran
Vancouver,British Columbia
Summary
Successful program manager with over six years of industry experience. Demonstrated ability to lead cross-functional teams and successfully manage all phases of project life cycles. Proficient in using project management tools and software. Committed to fostering a culture of continuous improvement and learning. Seeking a challenging position to apply and enhance skills in program management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Program Manager (PgM III)
Electronic Arts
06.2023 - Current
- Oversee high-level program of the Continuous Development Product Area within Frostbite encompassing domains of CI Workflows and Engineering Workflows
- Planned, evaluated, and monitored one of the biggest projects our product area is involved in around implementation of cloud-based CI
- Regularly conducted Iteration review meetings with domain teams to monitor development cycle progress and organized data in a presentable manner for business review.
- Developed dashboards in JIRA to monitor progress of major projects, track development cycle progress, and measure bug metrics.
- Collaborated closely with our engineering managers to obtain updates on program health, identify potential risks, verify alignment of their plans with project scope, review any deviations from the plan, and ensure that capacity is accurately updated.
- Created Structure boards that engineer managers utilize to help organize and plan tasks, offering a comprehensive view of work progress ranging from individual stories to larger initiatives.
Program Manager II
Electronic Arts
12.2019 - 06.2023
- My primary role as Program Manager for the Engineering Workflows and Constellation Flex team involved organization and execution of various programs and projects across numerous teams and locations.
- Participated in working groups that spanned all of Frostbite and aimed at enhancing IT collaboration and Software Engineering productivity. Was key driver in the IT collaboration initiative, by working closely with VP of Engineering. Successfully managed and concluded coordination activities between Frostbite and IT departments.
- Facilitated collaboration between Frostbite and game teams. Determining points of contact for each game team, scheduling meetings and following up on results.
- Operationalized procedures and best practices for a newly established team (Constellation Flex), leveraging insights acquired from other teams.
Development Manager
Electronic Arts
06.2017 - 12.2019
- As Frostbite's Development Manager for the Cinematics and Editor Framework teams, I managed diverse projects, and ensured timely task completion. I also served as scrum lead, conducting daily stand-ups, and guiding teams to meet sprint goals. I ensured adherence to agile methodologies, cultivated team collaboration, and facilitated swift adaptation to project changes.
- Performed people manager duties for junior engineers, which included providing guidance and mentorship, conducting performance reviews, setting goals and objectives, and fostering a positive and collaborative team environment.
- Served as a point of contact for game teams to provide necessary support for legacy technology. Facilitated communication and collaboration between Frostbite and game teams to ensure communication and collaboration, and regularly tracked and reported on status of support issues to ensure timely resolution.
- Facilitating and Assisting in the coordination of Sprint Reviews for the community and regularly disseminating team's bi-weekly accomplishments and results.
Production Coordinator
Electronic Arts
09.2013 - 06.2017
- Successfully coordinated Animation and Architecture Summits, which involved meticulous organization of equipment and supplies, as well as arranging meetings and transportation. Undertook responsibility of recording meeting minutes.
- Spearheaded the organization of Frostbite Dev Days. Efficiently arranged travel and accommodation for over 40 individuals.
- Coordinated extensive meetings for the executive team, collaborated with IT department to confirm optimal functionality of hardware, presented slides during the meeting, and managed the question and answer segment.
- Served as primary manager of the team's hardware and software budget, overseeing all team budgeting activities. Diligently reviewed Excel documents to guarantee accurate record-keeping and proper alignment of financial data.
Skills
- Project Management
- Leadership
- Decision-Making
- Communication
- Risk Management
- Time Management
- Scrum Framework
- Agile Methodologies
Languages
English
Native or Bilingual
Vietnamese
Elementary
Certification
Certified SAFe 5 Scrum Master
Timeline
Technical Program Manager (PgM III)
Electronic Arts
06.2023 - Current
Program Manager II
Electronic Arts
12.2019 - 06.2023
Development Manager
Electronic Arts
06.2017 - 12.2019
Production Coordinator
Electronic Arts
09.2013 - 06.2017
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