Hardworking individual with enthusiasm for providing excellent customer service. Experience canoe tripping, canoe loading and a passion for the outdoors. A team player with a solid work-ethic and time management skills, capable of effectively communicating with team members and customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
COOK
The Keg Steakhouse and Bar
Guelph, ON
02.2022 - Current
During my two years spent at the Guelph Keg, I have been trained to do every position of the the service cooking line - grill, plating and garnishing, expeditor, sauté, fryer - and most aspects of the preparation line
Demonstrated ability to work quickly and accurately in high-pressure environments
Prepared large quantities of food items according to recipes or specific customer orders
Operated industrial ovens, stoves and grills to prepare food
Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
LANDSCAPE LABOURER
CARLILE DISTINCTIVE LANDSCAPES
Guelph, ON
05.2021 - 11.2021
Contributed to the construction of a variety of hardscapes - including patios, water features, outdoor kitchens, and retaining walls - and softscapes, such as gardens, tree arrangements, and lawns
Worked in a fast-paced, team-oriented, and very physically demanding environment
Completed large, complex, multi-week projects
Maintained attention to detail, time-management, and quality control skills to satisfy customer expectations
Operated power tools - including tampers and mixers - and a variety of hand-tools.
SALAD TENDER
THE KEG STEAKHOUSE+BAR
Burlington
11.2018 - 03.2020
Responsible for making a variety of salads, appetizers, and deserts at a consistently high standard of quality and portion
Processed a large volume of orders - as many as 400 on the busiest nights - while maintaining a high standard of quality
Communicated and coordinated with other restaurant operations - such as service, management, and line cooks - to provide quality food and service
Responsible for opening my workspace by planning and preparing all the materials necessary for the expected restaurant traffic
Also responsible for closing my workspace at the end my shifts; this required thorough cleaning and organization of the workspace in preparation for the next day.
CASHIER/KITCHEN STAFF
DOMINO'S PIZZA
Burlington
11.2017 - 08.2018
Provided quality customer service: greeted and served many customers in a respectful and personable manner
Worked in a fast-paced and team-oriented environment
Large volume of online, telephone, and in-person orders required me to be efficient and attentive to detail
Received and processed thousands of orders through an electronic POS system and by telephone
Processed payments electronically and managed cash
Performed all stages of order completion with precision and care: customer service, recording and labelling orders, preparation of pizzas, oven management, and the packaging of pizzas
Collaborated with other restaurant operations to ensure quality pizzas and customer service.
FRONT DESK
ROCKIN' JUMP
Burlington
11.2016 - 06.2017
Provided quality customer service: greeted and served many families and young kids enthusiastically, politely, and directly
Guided visitors through the features, the rules, and the safety protocols of the trampoline park
Answered any question or assisted with any visitors' concerns to the best of my ability
Operated an electronic POS system
Processed electronic and cash payments.
ASSISTANT TO HVAC INSTALLER
MAINTEMP HEATING AND AIR CONDITIONING
Burlington
Assisted an HVAC Installer with the installation of a variety of HVAC products on residential construction sites
Assisted an HVAC Technician with the servicing and repair of a variety of home comfort systems in residential and commercial environments
Applied problem solving skills to the diagnosis of HVAC system failures
Listened and learned from my professional HVAC mentors and performed all the duties demanded of me with vigor
Used a variety of hand tools and electronic equipment to assist with installation, repairment, and servicing processes
Installed multiple in floor heating systems in residential construction sites with limited supervision.
ASSISTANT TO HVAC TECHNICIAN
MAINTEMP HEATING AND AIR CONDITIONING
Burlington
Assisted an HVAC Installer with the installation of a variety of HVAC products on residential construction sites
Assisted an HVAC Technician with the servicing and repair of a variety of home comfort systems in residential and commercial environments
Applied problem solving skills to the diagnosis of HVAC system failures
Listened and learned from my professional HVAC mentors and performed all the duties demanded of me with vigor
Used a variety of hand tools and electronic equipment to assist with installation, repairment, and servicing processes
Installed multiple in floor heating systems in residential construction sites with limited supervision.