Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hunter Epp

Oceanside

Summary

Dynamic and results-driven professional with extensive experience at Starbucks, excelling in cash handling and employee training. Proven ability to enhance team performance through effective coaching and conflict resolution. Committed to workplace safety and staff management, ensuring exceptional customer satisfaction and operational efficiency.

Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining a smooth work environment.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks
05.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Barista Trainer

Starbucks
12.2022 - Current
  • Trained new team members with encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.

Clerk

Stater Brothers
03.2020 - 07.2022
  • In charge of dairy department, ensured orders were stocked and itemized correctly.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Guest Services Supervisor

Utah State University
09.2018 - 09.2020
  • Collaborated closely with other departments to meet guest needs and provide best possible experience.
  • Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
  • Reviewed upcoming events and planned for expected challenges.

Education

High School Diploma -

Rancho Buena Vista High
Vista, CA
06-2018

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management

Accomplishments

Starbucks Coffee Master

Timeline

Shift Supervisor

Starbucks
05.2024 - Current

Barista Trainer

Starbucks
12.2022 - Current

Clerk

Stater Brothers
03.2020 - 07.2022

Guest Services Supervisor

Utah State University
09.2018 - 09.2020

High School Diploma -

Rancho Buena Vista High

Similar Profiles

CREATE PROFILE
Hunter Epp