Experienced Store Supervisor with a proven track record of success in managing and motivating teams and delivering high levels of customer service. Organized and responsive with a tenacious and enthusiastic personality. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Store Supervisor
Vons Grocery Store
01.2023 - Current
Enhanced customer experience through attentive service and prompt resolution of issues.
Handle escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain a positive brand reputation.
Supervised the associate's daily operations by directing customer service, inventory, sales operations, and receiving deliveries.
Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
Cashier
Vons Grocery Store
07.2020 - 01.2023
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Courtesy Clerk
Vons Grocery Store
07.2018 - 02.2020
Enhanced customer satisfaction by providing efficient bagging and carryout services.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.