Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hunter Eaton

Summary

Dedicated professional with a strong commitment to delivering exceptional service and fostering a positive environment. Proven ability to communicate effectively and make informed decisions while collaborating with team members. Highly organized and detail-oriented, with a focus on retaining information and attentive listening. Consistently ensures high-quality presentation and performance across various fields.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Residential Cleaner

Mopify
01.2023 - 01.2025
  • Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
  • Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
  • Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
  • Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.

Optometric Assistant/Receptionist

Beyond Vision
01.2023 - 01.2024
  • Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
  • Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
  • Enhanced patient satisfaction by providing efficient and friendly service during their visits.
  • Educated patients on proper contact lens care, reducing the incidence of infections and complications.
  • Maintained clean and organized examination rooms to ensure a comfortable environment for patients.
  • Aided in the selection of eyeglass frames that best suited each patient''s face shape, style preferences, and prescription requirements.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Sales Associate

Hot Topic
01.2022 - 01.2024
  • Delivered outstanding customer service and driving sales in a dynamic retail environment.
  • Managing inventory, creating visually appealing merchandise displays, and fostering a welcoming atmosphere for customers.
  • Proven ability to work collaboratively within a team setting, meeting and achieving sales goals.
  • Strong communication amongst team members and customers - enhancing the shopping experience.
  • Keen understanding of customers needs and how to meet them.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.


Human Rights Worker

Neighborhood Bridges
01.2022 - 01.2024
  • Provided caregiving and mentorship to high-risk teenagers - working one on one along side as a 24hr rotating team member.
  • Employment included chores such as cooking, cleaning, running errands, attending appointments & meetings, and caregiver duties such as medication administration, employment, and education services.
  • Updated client documentation for accurate, compliant and current records.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Supported clients and families with empathy and compassion during difficult times.
  • Provided key emotional support to special needs youth.
  • Delivered crisis intervention services when necessary, de-escalating volatile situations while maintaining safety for all involved parties.
  • Worked with individuals with special needs to increase social skills and independence.
  • Provided emotional support to enhance well-being and coping skills.
  • Provided assistance to individuals with disabilities by helping with activities of daily living.

Child Development Worker

Abbottsfield Youth Project (AYP) Society
01.2022 - 01.2023
  • Participated in ongoing professional development opportunities to stay current on best practices in early childhood education.
  • Evaluated children''s progress using standardized assessment tools, adjusting instructional strategies as needed for optimal results.
  • Fostered creativity and self-expression through art, music, and dramatic play activities.
  • Implemented positive reinforcement techniques to encourage desired behaviors among children in the classroom setting.
  • Boosted cognitive abilities with engaging puzzles, memory games, and problem-solving tasks.
  • Provided parents with regular updates on their child''s progress, suggesting additional resources when necessary.
  • Constructed age-appropriate goals and outcomes to assist children with special needs and developmental delays.
  • Supported emotional growth by teaching empathy, conflict resolution techniques, and effective communication strategies.
  • Developed level-appropriate lessons and activities to support skill-building needs.
  • Observed children to recognize and maintain strong awareness of developmental progress.

Server & Cocktail Waitress

Jackpot Casino
01.2021 - 01.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Built rapport with guests to enhance their dining experience and encourage return visits.

Barista/Cashier

Second Cup
01.2021 - 01.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Server/Bartender

Earls
01.2020 - 01.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Retail Sales Associate

Bentley
01.2020 - 01.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Dietary Aid, Front Desk Reception

LifeStyle Options Ltd. Retirement Community
01.2018 - 01.2020

dietary

  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Followed all food safety regulations while preparing meals for patients.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Housekeeper

Holiday Inn Express and Suites
01.2015 - 01.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Verified cleanliness and organization of storage areas and carts.

Education

Post-secondary education - Child And Youth Care Counseling

CDI College
Edmonton, AB
01-2023

Skills

  • Compassionate
  • Organized
  • Excellent oral and written communication
  • Physically strong
  • Customer-oriented
  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Cleanliness and hygiene
  • Memory retention
  • Strong work ethic

Certification

  • Applied Suicide Intervention Skills Training (ASIST)
  • Non-Violent Crisis Intervention Training (NVCI)
  • First Aid & CPR/AED Certification (Level C)
  • Sell-safe & AGLC Certification
  • Pro-Serve Certification
  • Clean Criminal Record Check

Timeline

Residential Cleaner

Mopify
01.2023 - 01.2025

Optometric Assistant/Receptionist

Beyond Vision
01.2023 - 01.2024

Sales Associate

Hot Topic
01.2022 - 01.2024

Human Rights Worker

Neighborhood Bridges
01.2022 - 01.2024

Child Development Worker

Abbottsfield Youth Project (AYP) Society
01.2022 - 01.2023

Server & Cocktail Waitress

Jackpot Casino
01.2021 - 01.2022

Barista/Cashier

Second Cup
01.2021 - 01.2022

Server/Bartender

Earls
01.2020 - 01.2022

Retail Sales Associate

Bentley
01.2020 - 01.2021

Dietary Aid, Front Desk Reception

LifeStyle Options Ltd. Retirement Community
01.2018 - 01.2020

Housekeeper

Holiday Inn Express and Suites
01.2015 - 01.2017

Post-secondary education - Child And Youth Care Counseling

CDI College
Hunter Eaton