Hunter Duncan
Ottawa,Ontario
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Starbucks
Ottawa, Ontario
10.2017 - Current
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Created new strategies for improving customer service standards within the organization.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Trained new employees on company policies, job duties, and performance expectations.
- Responded to customer questions regarding products, prices and availability.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Education
High School Diploma -
AY Jackson
Ottawa, ON12-2018
Skills
- Team Management
- Customer Service
- Supervision and leadership
- Training & Development
- Conflict Resolution
- Task Prioritization
- Problem-Solving
- Troubleshooting
- Self-Directed
- Teamwork and Collaboration
Certification
- First ad certified
References
References available upon request.
Timeline
Supervisor
Starbucks
10.2017 - Current
High School Diploma -
AY Jackson
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