To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Corporate Accountant Administrator
Larlyn Property Management
12.2022 - Current
Maintain the clients database (new account set up, ongoing account updates, account closure, etc)
Process account receivable including invoicing, collections, cash applications and investigating discrepancies
Maintain the accuracy of A/R entries
Review A/R trial balance to follow up with the overdue invoice
Process EFT payment from the clients” bank account on a daily basis
Execute the lien process for the unit owners with arrears, review the owner”s ledger, prepare and mail the lien letters
Discharge the lien by preparing a bundle of documents and send to the lawyer
Review the work order, track the material used and hours used by the technician
Prepare, complete and process 1000-1200 invoices for the general and work order invoices
Customer Service Officer
Yoho Hong Kong Limited
06.2021 - 12.2021
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Assisted call-in customers with questions and orders.
Complied with corporate and regulatory policies regarding information confidentiality and privacy.
Helped large volume of customers every day through online chat with positive attitude and focus on customer satisfaction.
Investigated and researched issues to determine root causes and appropriate resolution methods.
Vetting Officer (Temp)
Hong Kong Productivity Council
04.2021 - 06.2021
Assisted in implementing the government funding programme.
Maintained proper documentation filling records.
Performed assessment of the reports from the grantees and prepare relevant documents required for funding disbursement.
Supported project work, liaised with applicants and arranged meetings.
Cashier
Original Cake Shop Limited
09.2020 - 03.2021
Formulated the weekly roaster for front-line colleagues.
Helped customers complete purchases, locate items and join reward programs.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Part-Time HR & Admin Clerk
La Rose Noire Limited
09.2018 - 04.2019
Assisted in HR duties including weekly roster preparation, payroll, attendance record, day off and annual leave record etc.
Coordinated work activities for HR managers, specialists and recruiting agents.
Directed hiring and onboarding programs for new employees.
Maintained an effectively filing system.
Provided administrative and operational support, including data input.
Education
Accounting
Fanshawe College of Applied Arts And Technology
London, ON
06.2026
Bachelor of Business - Tourism
Federation University Australia
06-2020
Professional Diploma - Hospitality And Tourism Management
Sino College
Hong Kong
05-2018
Advanced Diploma - Hospitality And Tourism Management
Sino College
Hong Kong
07-2017
Skills
Accounting Software Systems
Administrative Support
Budget Analysis
Cash Flow Analysis
Database Management
Microsoft Office
Sage 300 Accounting Software
Yardi
Software
Microsoft Word
Microsoft Excel
Opera POS System
Timeline
Corporate Accountant Administrator
Larlyn Property Management
12.2022 - Current
Customer Service Officer
Yoho Hong Kong Limited
06.2021 - 12.2021
Vetting Officer (Temp)
Hong Kong Productivity Council
04.2021 - 06.2021
Cashier
Original Cake Shop Limited
09.2020 - 03.2021
Part-Time HR & Admin Clerk
La Rose Noire Limited
09.2018 - 04.2019
Accounting
Fanshawe College of Applied Arts And Technology
Bachelor of Business - Tourism
Federation University Australia
Professional Diploma - Hospitality And Tourism Management
Sino College
Advanced Diploma - Hospitality And Tourism Management
Sino College
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