HUNG DOAN
Oakville,CA
Summary
Optician with 10 years of experience providing excellent patient care and customer service. Proven ability to handle eyeglass repairs, adjust frames, and troubleshoot customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
OPTICIAN
HAKIM OPTICAL
03.2011 - Current
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Maintained safe, clean and organized environment to increase patient comfort.
- Learned new catalog of items to present current options to patients.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Perform thorough eyeglasses and contact lenses fitting, while providing detailed patient education.
- Delivered excellent customer service to all patients while providing comprehensive eye care services
- Successfully managed a high volume of patient appointments, while maintaining accuracy and efficiency.
Optician
Specsavers
05.2023 - 07.2023
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Maintained safe, clean and organized environment to increase patient comfort.
- Learned new catalog of items to present current options to patients.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Learn on new tech machines and computer sales systems
Education
COLLEGE CERTIFICATE OF OPTICIANRY PROGRAM - Dispensing Optician
Seneca College of Applied Arts And Technology
North York, ON05.2013
REAL ESTATE License Certificate - REAL ESTATE
TORONTO REAL ESTATE SCHOOL BOARD
TORONTO04.2005
Skills
- Delivered excellent customer service to all patients while providing comprehensive eye care services
- Utilized advanced optical equipment to accurately measure and diagnose vision impairments
- Contact Lenses Fitting and Follow Up
- Strong Aptitude in Mathematics
- Patient and with attention to details
- Demonstrated customer-focus service skills, communication skills, and interpersonal skills
- Apply learning and knowledge of both spectacles and contact lens product such as lens materials, design, coating, frame structure, adjustment techniques, and fitting process into daily activities and care experiences
- Able to respond effectively to requests from members/patients, providers and other coworkers
- Operation of basic office machines eg photocopies, computer keyboard, and multiline phone systems
Languages
English
Professional Working
Certification
- Seneca College Diploma Opticianry Program 2013
- Student Council President at Westview Centennial Secondary School 1995
Soccers
One of my favorites Sports. Health, Relieve Stress and Balance Life
Timeline
Optician
Specsavers
05.2023 - 07.2023
OPTICIAN
HAKIM OPTICAL
03.2011 - Current
COLLEGE CERTIFICATE OF OPTICIANRY PROGRAM - Dispensing Optician
Seneca College of Applied Arts And Technology
REAL ESTATE License Certificate - REAL ESTATE
TORONTO REAL ESTATE SCHOOL BOARD
- Seneca College Diploma Opticianry Program 2013
- Student Council President at Westview Centennial Secondary School 1995
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