Hung-Chi Huang
Burnaby,BC
Summary
I am an experienced professional with a solid background in client relations and sales presentations at Lab First Analysis.co.
I excel in building client loyalty and boosting sales through reliable customer service and technical support.
While I don't claim to be perfect, I am a skilled account manager proficient in lead generation, account retention, and relationship management. I am good at assessing customer needs and introducing new solutions. Interacting with many big companies in the tech industry has helped me thrive under pressure.
Fluent in Mandarin (native) and English, I am eager to learn new things and easy to work with.
Overview
6
6
years of professional experience
Work History
Sales Agent
Lab First Analysis.co
03.2022 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Explained features and advantages of testing items or services to promote sales.
- Frequently visit clients to increase loyalty and establish relationships.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Marketing Assistant
Gulf Semiconductor (Hong Kong), CO. LTD
10.2019 - 12.2021
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Input new data, updated old records and cross-checked information to keep the marketing database up-to-date.
- Prepare the Powerpoint or Excel files for my supervisor to present.
- Customer maintaining.
- Collected, analyzed and summarized data and trends to provide marketing tracking and research.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Sales Assistant
Chester creative co.
Taipei, Taiwan
2018.07 - 2018.12
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Education
Associate of Arts - Audio Engineering And Music Production
Nimbus School Of Recording & Media
Vancouver, BC02.2022
BBA - International Business
Yuan Ze University
Taoyuan City, Taiwan07.2019
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Resilience Under Pressure
- Sales Presentations
- Making offers
- Contract Preparation
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Sales Agent
Lab First Analysis.co
03.2022 - Current
Marketing Assistant
Gulf Semiconductor (Hong Kong), CO. LTD
10.2019 - 12.2021
Sales Assistant
Chester creative co.
2018.07 - 2018.12
Associate of Arts - Audio Engineering And Music Production
Nimbus School Of Recording & Media
BBA - International Business
Yuan Ze University
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