Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Research Assistant
UHN
06.2022 - 09.2022
Performed statistical, qualitative, and quantitative analysis.
Worked both independently and collaboratively in fast-paced laboratory environment.
Collaborated with other researchers to develop successful research strategies.
Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
Mortgage Broker Assistant
Mortgage Solutions
11.2021 - 09.2022
Worked with underwriters to fix application problems and resolve issues.
Checked loan documents for accuracy prior to closing.
Reviewed loan files and updated to match current standards.
Reviewed and validated details of loan applications and closing documentation.
Customer Service Agent
Reliance Home Comfort
05.2020 - 01.2021
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Responded to customer calls and emails to answer questions about products and services.
Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
Addressed customer account discrepancies and concerns.
Education
Honours Bachelors of Science - Life Sciences, Human Biology & Molecular Biology
University of Toronto Scarborough
Scarborough, ON
11.2023
Skills
Computer skills (MS Office)
Leadership
Teamwork
Customer Assistance
Time Management
Sales Expertise
Languages
English
Urdu
Timeline
Research Assistant
UHN
06.2022 - 09.2022
Mortgage Broker Assistant
Mortgage Solutions
11.2021 - 09.2022
Customer Service Agent
Reliance Home Comfort
05.2020 - 01.2021
Honours Bachelors of Science - Life Sciences, Human Biology & Molecular Biology