Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
-Increased monthly volume average from 35 units to 65 units.
-Increased monthly CSI average from 72.2 to 88.9.
-Hired, trained, and organized sales staff
-Submitted and structured deals using various programs including, Dealersocket, Dealertrack, PBS, CDK, vAuto and more.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
-Learnt the fundamentals of vehicle sales and customer service experience
-Sold 142 New units and received an award from Mazda Canada
-Engaged in friendly conversation with customer to better uncover individual needs.