Humera Ahamed
Edmonton,AB
Summary
A goal-oriented and eager individual, looking for a full-time position where I can leverage my skills and contribute to organizational success. With over 20 years of customer service experience.
Overview
19
19
years of professional experience
Work History
Driver
Dedicated Accesible Transit Service
Edmonton
10.2007 - 11.2023
- Provided courteous customer service to all passengers while maintaining a professional demeanor.
- Assisted elderly or disabled individuals by helping on and off bus, seating properly and provided passenger information as necessary.
- Communicated regularly with dispatch regarding location, route status, and passenger needs.
- Maintained accurate records such as vehicle mileage, fuel consumption, daily log sheets and other pertinent paperwork.
Furniture Sales Associate
The Brick
Edmonton
08.2004 - 09.2005
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Communicated with an average of 100 clients via email or phone to identify and resolve needs and grow accounts.
- Exceed sales goal by constantly pursuing new sales opportunities and expert closing strategies.
Education
Diploma - Customer Service And Client Communications.
Centennial College
Scarborough, ON04-2002
Basic Culinary Skills Training Program
YMCA
Toronto05-2001
Diploma - Travel And Tourism Studies
Sri Lanka Institute
Colombo, Sri Lanka04-1990
Skills
- Natural leader
- Strong work ethic
- Strong communication and interpersonal skills
- Friendly demeanor
- Adaptable and flexible
- Motivated team player
References
References available upon request.
Timeline
Driver
Dedicated Accesible Transit Service
10.2007 - 11.2023
Furniture Sales Associate
The Brick
08.2004 - 09.2005
Diploma - Customer Service And Client Communications.
Centennial College
Basic Culinary Skills Training Program
YMCA
Diploma - Travel And Tourism Studies
Sri Lanka Institute
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