Music
Humberto Soto Castaneda
Shop Foreman/ Marine Technician
Mississauga,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented leader and analytical problem-solver with over 20 years of experience successfully managing front-line service operations.
Overview
26
26
years of professional experience
20
20
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Mechanic Shop Foreman
City Marine
Orangeville, ON
08.2004 - Current
- Accurately use hand and power tools, equipment and instruments .
- Manage resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
- Organize ongoing maintenance schedules to boost system performance.
- Evaluate final results to determine quality levels and isolate root causes of any identified faults.
- Provide training, coaching and support of staff members, resulting in elevated individual performance to boost service standards.
- Provide primary customer support to internal and external customers.
- Collect and analyze customer information to prepare product or service reports.
- Collaborate with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Provide language translation and customer service skills to clients in Spanish.
- Interpret conversations in Spanish and English simultaneously to help both parties conduct business, and manage personal concerns.
General Laborer
Mainland Marine
Toronto , ON
01.2002 - 08.2004
- Maintained and repaired facilities, equipment and tools.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Improved operations through consistent hard work and dedication.
- Responded to customer requests for products, services and company information.
- Provided language translation and customer service skills to clients in Spanish business sectors.
- Completed precise translations of official documents with correct words and phrasing to meet legal standards.
Entertainment Manager
Club Maeva
Colima , Mexico
07.1996 - 09.2001
- Created and managed entertainment schedules, activities and programs in English and Spanish for a team of 40 people.
- Worked with customers to understand needs and provide excellent service and experiences.
- Resolved problems, improved operations.
- Used coordination and planning skills to achieve results according to schedule.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Stayed current on new expressions and cultural changes impacting language translation Both in Spanish and English .
- Completed precise translations of official documents (Spanish/English) with correct words and phrasing to meet legal standards.
Education
Certificate - Marine Training Programs
Mercury University
Ontario 06.2005 - 06.2022
High School Diploma -
Centro Universitario Cuautitlán Izcalli
Mexico 09.1993 - 06.1996
Skills
Self-Motivated
Dependable and Responsible
Communication
Problem-Solving
Planning and Coordination
Certification
CMRT - Mercury-Certified Maintenance and Reliability Technician
Interests
Travel
Sports
Timeline
Certificate - Marine Training Programs
Mercury University
06.2005 - 06.2022
Mechanic Shop Foreman
City Marine
08.2004 - Current
General Laborer
Mainland Marine
01.2002 - 08.2004
Entertainment Manager
Club Maeva
07.1996 - 09.2001
High School Diploma -
Centro Universitario Cuautitlán Izcalli
09.1993 - 06.1996