Humberto Dozal
Riverside
Summary
My current department is Maintenance Facility.
I fix and address any issues within the Store Maintenance. I also assist the Merchandise Department whenever needed.
I was a Tire Center Supervisor for 3 years managing all aspects of Tire Center operations and lead the team members from training to safe consistent quality execution of automotive service. I also informed costumers of tire performance and maintenance. I assisted in helping them choose tire warranty options. Managed daily operations, streamlining customer satisfaction and quality vehicle maintenance. Coordinated with employees to address concerns and obstacles. I am a Collaborative leader with dedication to partnering with co-workers to promote empowering work culture.
Overview
24
24
years of professional experience
Work History
Maintance Facility
Costco
09.2023 - Current
- As a maintenance facility I am in charge of fixing anything that breaks down.
- supervise all Maintenance Personal
- I contact tenant when scrubbers break down
- Paint around the building when touchup's are needed
- Call any outside services that is needed to be fixed that I am unable to resolve or fix
Center Supervisor
Costco
02.2021 - 09.2023
- As a Center Supervisor I stock merchandise and supervise all aspects of center moves, including mandatories and out of stock items.
Tire Center Supervisor/Tire Installer
Costco
11.2018 - 05.2021
- Assisted customers with finding best tires for driving needs and specific Make and Model
- Installed tires and performing all aspects of replacement and maintenance including mounting, dismounting and rotation and tire balancing.
- Developed and maintained positive relationships with product and equipment vendors.
- Identified and properly disposed of tires worn or damaged, informing clients of replacement and guiding through new tires and warranty
- Merchandised tire displays and automotive products while maintaining a clean and professional tire bay and waiting area.
- Assisted with workload during times of higher volume or short staffing
- Trained, developed team members, supervising and monitoring workload of each team member to achieve optimal individual development and balance of skills during shifts.
- Supervised tire bay team members, enforcing safe environment standards and observance of tire bay policies and procedures.
- Reviewed all tire bay scheduling and data documentation to verify complete and up-to-date data, overseeing tire bay records retention policies and procedures.
- Delegated tasks, managed workload for employees based on daily and weekly schedules
- Recorded accurate and complete supply inventory, understanding and appropriately utilizing available special order programs.
Maintenace Worker
Costco
05.2013 - 11.2018
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Followed instructions, both orally and written from managers regarding daily job tasks and duties.
- Worked with building managers to asses ongoing needs and plan preventive maintenance and cleaning schedules.
Food Court
Costco
01.2012 - 05.2013
- Worked flexible hours; Weekend and holiday shifts.
- Carried out day-to-day duties accurately and efficiently
- Quickly learned new skills and applied them to daily tasks, while improving efficiency and productivity
- Demonstrated respect friendliness and willingness to help wherever needed
- Maintained energetic and enthusiasm in a fasted-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Stocker
Costco
03.2010 - 01.2012
- Unpacked and broke down merchandise cartons and pallets
- Maintained a well-organized restocking area to avoid blocking aisles or creating any safety hazards.
- Managed inventory storage in clean and organized fashion
- Unloaded arriving product stock and moved to store display areas.
- Maintained effective team member communication
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Supported housekeeping duties throughout the facility by cleaning fixtures, removing trash from sales floor and clean up product spills.
- Examined and inspected stock items for defects and reported damages to supervisor
- Inspected floor displays, noted missed items and immediately replenished merchandise
- Changed sale floor signs to show current pricing and supported product promotions
Bakery Assistant
Costco
07.2009 - 03.2010
- Washed dishes and sanitized prep area at the end of each shift
- Arranged bakery displays to showcase baked goods, cakes and pies to help drive up product sales.
- Stored and labeled replenished supplies in compliance with food safety regulations.
- Assisted bakers with preparing necessary ingredients from inventory area during high-volume periods with demanding order levels.
Busboy/Server/Cook/Bartender/Manager
Original Roadhouse Grill
05.2001 - 07.2009
- Kept server areas clean and stocked to increase efficiency
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Cultivated warm relationships with regular customers
- Greeted costumers, discussed daily food and drink special's and brought drink orders to costumers.
- Explained menu items and suggested appropriate options for food allergy concerns
- Sanitized kitchen surfaces and equipment by cleaning grills, ovens and fryers
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Interviewed, selected and trained staff while supervising
- Correctly calculated inventory and ordered supplies
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Created fun team building activates to engage staff in up-selling to meet revenue.
- Identified team weak points and implemented corrective actions to resolve concerns.
Education
High School Diploma -
Arlington High School
Riverside06-1995
Skills
Service Scheduling Shop Safety
Inventory Management Workflow Management
Facility Maintenance
Timeline
Maintance Facility
Costco
09.2023 - Current
Center Supervisor
Costco
02.2021 - 09.2023
Tire Center Supervisor/Tire Installer
Costco
11.2018 - 05.2021
Maintenace Worker
Costco
05.2013 - 11.2018
Food Court
Costco
01.2012 - 05.2013
Stocker
Costco
03.2010 - 01.2012
Bakery Assistant
Costco
07.2009 - 03.2010
Busboy/Server/Cook/Bartender/Manager
Original Roadhouse Grill
05.2001 - 07.2009
High School Diploma -
Arlington High School
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