Humayra Jannat Mim
Halifax
Summary
Dedicated and results-driven general manager with over 8 years of management experience in sales, specializing in the human management. Expert in team building, sales growth, inventory management, customer satisfaction, and strategic planning. Seeking to leverage my skills and experience to lead towards exceeding sales and operational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Member
Tim Hortons
06.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Manager
Orxy Hotel
10.2021 - 03.2024
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
Senior Manager
Abela Supermarket
06.2018 - 09.2021
- Successfully managed and developed a team of 15+ employees, demonstrating strong leadership skills
- Worked with senior management on strategy development and execution planning.
General Manager
Lacoste-Abu Dhabi Mall
05.2014 - 04.2018
- Recruited team members to maintain adequate staffing levels
- Monitored store performance and identified opportunities for improvement.
Education
Diploma - Supply Chain Management
Cape breton University
sydney, NSBachelor of Business Administration -
UAE University
Dubai, UAE11.2022
Skills
- Computer and Microsoft Office Skills
- Customer service orientation
- Inventory management
- Sales expertise
- Team leadership
- Multitasking capabilities
- Organizational skills
- Cash Handling
- Cleaning
- Flexible Schedule
- Organizing Work Stations
Certification
- IELTS Score 7 [2023]
- Grade A+ in Computer Application with MS office, Networking $ Hardware maintenance
- Google Business Analytics [2023]
Languages
Bengali
Native or Bilingual
English
Native or Bilingual
Hindi
Native or Bilingual
Additional Information
References
Name: Simranjeet Kaur
Number: +1 (541) 476-2718
Position: Assistant Manager (Tim Hortons, 1 pine grove)
Name: Alan Bucala
Number: +1 (782) 882-4302
Position: RGM (KFC, Quinpool)
Timeline
Team Member
Tim Hortons
06.2024 - 08.2024
Manager
Orxy Hotel
10.2021 - 03.2024
Senior Manager
Abela Supermarket
06.2018 - 09.2021
General Manager
Lacoste-Abu Dhabi Mall
05.2014 - 04.2018
Diploma - Supply Chain Management
Cape breton University
Bachelor of Business Administration -
UAE University
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