Humaira Mahmod
Summary
Dedicated and detail-oriented individual with a strong passion for providing excellent customer service. Highly organized, with the ability to assist in dispensing medication, managing inventory, and maintaining accurate patient records, as well as performing routine administrative tasks and handling sensitive information with confidentiality. Eager to contribute to a collaborative team and ensure a safe and efficient pharmacy environment. As a soon-to-graduate nursing student, I am excited to apply my nursing knowledge in a pharmacy setting and contribute to the success of the team.
Overview
9
9
years of professional experience
Work History
Settlement Counselor
Catholic Social Services Immigration and Settlement Services
01.2022 - 08.2023
- Connecting newcomers with relevant services, such as language training programs, information about Canadian culture, employment assistance, and social support groups.
- Involved in group counseling to address settlement-related issues, such as adjusting to a new culture or dealing with challenges.
- Advocating for the rights and needs of newcomers, working with various organizations and agencies to ensure they receive the support they need.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges as newcomer.
Fashion Consultant
Gemini Bridal Prom Tuxedo Centre
06.2018 - 06.2019
- Maintain a high level of product and service knowledge
- Maintain a professional, fashion forward appearance, demeanor, and attitude at all times
- Answer phones, record and process product orders
- Contact clients directly with any questions or concerns regarding their order
Brand Ambassador
Loblaw Company
07.2014 - 12.2016
- Serve product samples, demonstrate, sell products in a professional manner
- Greet all customers in a friendly and welcoming manner
- Keep communication fresh and sharp for each potential customer while communicating the same information repeatedly
Education
Bachelor of Science - Nursing
University of Alberta
Edmonton, AB07-2025
Bachelor of Arts - Psychology
Concordia University of Edmonton
Edmonton, AB07-2021
High School Diploma -
J Percy Page High School
06.2015
Skills
- A goal achiever; working individually and part of a team to achieve professional goals
- Time management expertise by balancing university, work, volunteer activities and events
- Great communication skills gained through work experience at Catholic Social services, Gemini Bridal, Volunteer and fundraising events
- Counselor/Case management proficiency gained at Catholic Social services
- Strong Leadership skills developed by taking multiple roles
Languages
Persian
Timeline
Settlement Counselor
Catholic Social Services Immigration and Settlement Services
01.2022 - 08.2023
Fashion Consultant
Gemini Bridal Prom Tuxedo Centre
06.2018 - 06.2019
Brand Ambassador
Loblaw Company
07.2014 - 12.2016
Bachelor of Science - Nursing
University of Alberta
Bachelor of Arts - Psychology
Concordia University of Edmonton
High School Diploma -
J Percy Page High School
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