Humaira Anwarzada
Oakville,ON
Summary
Highly-motivated HR Professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Focused Payroll Specialist known for handling job tasks with poise. Highly trained in all aspects of payroll and considered dedicated team player.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
GraceMed
Oakville, ON
05.2023 - Current
- Enthusiastic management professional with demonstrated success supervising staff and building teams
- Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods
- Skilled in solving complicated issues and making proactive operational changes.
- Analyzed employee surveys to identify areas needing improvement in the workplace.
- Researched best practices for human resource functions and recommended changes accordingly.
- Implemented performance management systems to track progress towards objectives.
- Handled confidential information with discretion and sensitivity.
- Maintained employee files in compliance with applicable legal requirements.
- Prepared documents for termination processes such as exit interviews and severance packages.
- Managed leave of absence requests and tracked vacation time accruals.
- Developed onboarding materials and presented orientation sessions for new hires.
- Updated employee records in HR database system.
- Conducted background checks for potential candidates.
Human Resources Administrator
Seasons Retirement Communities
Oakville, ON
10.2022 - 04.2023
- Forward-thinking team leader skilled at operating departments efficiently to meet goals
- Successful background matching employees with roles for maximum performance
- Proactive and hardworking individual focused on continuous operational improvement.
- Answered questions from current or potential employees regarding benefits packages or other HR related matters.
- Scheduled or conducted new employee orientations.
- Informed job applicants of duties and responsibilities, compensation and benefits.
- Hired employees and processed hiring-related paperwork.
- Administered employee benefit plans.
- Analyzed employment-related data and prepared reports.
- Sourced, qualified and conducted screening interviews with job candidates.
Associate Manager
Hudson's Bay
Oakville, ON
10.2021 - 10.2022
- Developed and implemented strategies to ensure cost-efficient operations.
- Managed daily workflow of team members to meet organizational goals.
- Facilitated the development of staff by providing training, coaching, and feedback.
- Collaborated with senior management to develop annual operational plans.
- Conducted regular performance reviews with direct reports.
- Ensured compliance with company regulations, laws, and safety standards.
- Maintained employee payroll records and processed payroll data accurately.
- Overseed daily payroll operations and ensure accuracy of payroll processing.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Managed daily operations of the store, including opening and closing procedures.
- Developed strategies for increasing sales and improving customer service.
Human Resources Administrator/Store Administrator
Hudson's Bay
Oakville, ON
09.2017 - 10.2021
- Run the daily functions of the Human Resource (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices
- Assist with all internal and external HR-related matters
- Assist with the recruitment process by identifying candidates, conducting reference checks and issuing employment contracts
- Investigate complaints brought forward by employees
- Coordinate employee development plans and performance management
- Perform orientations and update records of new staff
- Manage the organization's employee database and prepare reports
- Produce and submit reports on general HR activity
- Assist with budget monitoring and payroll
- Keep up-to-date with the latest HR trends and best practices
- Dealing with different Collective Bargaining Agreements for all sites.
- Organized weekly staff meetings to discuss customer service issues and improvements.
- Processed financial transactions such as deposits, refunds, and payments.
- Created reports summarizing daily, monthly, quarterly, and annual sales performance.
- Managed cash register operations by training new employees on proper use of registers.
- Resolved customer complaints in a timely manner while following company policies and procedures.
Human Resources Assistant
Sears
Oakville, ON
07.2016 - 09.2017
- Oversaw training and onboarding process for all newly hired employees within my entire department
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
- Achieved recognition for contribution to store success by optimizing sales.
Sales Associate
Sears
Oakville, ON
10.2013 - 09.2017
- Recruitment and Hiring
- Training and Development
- Employer-Employee Relations
- Maintain Company Culture
- Manage Employee Benefits
- Create a Safe Work Environment
- Handle Disciplinary Actions.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Cash Office Associate
Sears
Oakville, ON
03.2015 - 06.2016
- Delivered friendly assistance with new hires throughout interviewing and hiring process
- Reviewed job applications to identify, vet and recommend optimal candidates
- Recruited and screened qualified potential employees
- Collaborated with management to build and implement effective, modern employment policies
- Assisted with meetings and presentations within company.
- Verified cash drawer, counted money and balanced receipts.
- Resolved discrepancies between physical count of cash and register balance.
- Trained new employees on proper cash handling techniques and policies.
- Identified suspicious activities or irregularities and reported to management immediately.
- Maintained organized, presentable merchandise to drive continuous sales
- Maintained records related to sales, returns and inventory availability
- Educated customers on promotions to enhance sales
- Maintained customer satisfaction while handling product returns quickly and professionally
- Engaged with customers to effectively build rapport and lasting relationships
- Achieved perfect attendance record for 12 months consecutively.
- Maintained petty cash records of debits and credits in accordance with established policies and procedures
- Performed hourly pick-ups and readings for front end to monitor sales and revenue
- Verified cash flow and electronic transactions from credit card system to balance registers
- Balanced safe, prepared tills and prepared register bags for next sales date
- Set up, tested and balanced registers for front-end employees
- Prepared bank deposits and corporate cash shipments
- Followed company policies, procedures and practices for accurate recordkeeping and loss prevention
- Fielded phone calls to main business line to gather information and answer inquiries.
Education
Business Administration - Human Resources Diploma -
Sheridan College
01.2016
Skills
- Payroll Administration
- Employee Relations
- Human Resources Management
- Compensation Structuring
- Training development
- Performance Evaluation
- Recruiting
- Benefits Administration
- HR policies and procedures expertise
- Microsoft Office Suite expert
- Background Checks
- New employee orientations
- Customer Relations
- Exit Interviews
- Payroll Processing
- Exceptional communicator
- Human resources audits
- Payroll and benefits administration
- Payroll coordination
- Compliance
- Training programs
Certification
First Aid (St. John's Ambulance)
Health & Safety
WHMIS
Timeline
Human Resources Coordinator
GraceMed
05.2023 - Current
Human Resources Administrator
Seasons Retirement Communities
10.2022 - 04.2023
Associate Manager
Hudson's Bay
10.2021 - 10.2022
Human Resources Administrator/Store Administrator
Hudson's Bay
09.2017 - 10.2021
Human Resources Assistant
Sears
07.2016 - 09.2017
Cash Office Associate
Sears
03.2015 - 06.2016
Sales Associate
Sears
10.2013 - 09.2017
Business Administration - Human Resources Diploma -
Sheridan College
First Aid (St. John's Ambulance)
Health & Safety
WHMIS
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